account executive

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Mandarin
• Cantonese
  
  

Work setting

• Insurance
  
  

Responsibilities

Tasks

• Conduct quality audits
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems and procedures
• Plan the re-organization of operations
• Supervise staff
• Provide customer service
• Train staff
• Oversee development of communication strategies
• Manage knowledge
• Offer mentoring
• Plan and control budget and expenditures
• Direct and advise staff in the development and implementation of service quality assessment strategies
  
  

Experience and specialization

Computer and technology knowledge

• MS Office
  
  

Additional information

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Time management
• Integrity