Human Resources Generalist

About Us

Recognized as a leader in innovative energy solutions, Creative Energy designs, builds, owns, and operates sustainable district energy systems across North America. Our team has a client-focused, community-vested approach to projects that deliver outstanding quality and service while providing tangible value for continued growth.

In addition to owning and operating one of Canada’s largest thermal networks in downtown Vancouver, Canada, we provide value to developers, landowners, end-users and the broader community through flexible thermal neighborhood energy systems. Our projects focus on innovation, resiliency, and sustainability, and span across a broad spectrum of technologies including geo-exchange, ocean exchange, cogeneration, microgrids, solar PVs, and sewer heat recovery.

Serving customers for over 55 years with a reliability rate of 99.99%, we’re developing more than a dozen new low-carbon district energy systems across North America, including the revitalization and decarbonization of our downtown Vancouver steam plant which will be one of North America’s largest thermal fuel-switch projects and provide downtown Vancouver with renewable energy infrastructure for decades to come.

The Opportunity:

Reporting to the Vice President, Human Resources, the Human Resources Generalist is responsible for the day-to-day operations of the human resources team, Canadian and U.S. payroll, administering and evolving the HRIS, compensation and benefits administration and supporting talent attraction. The Human Resources Generalist provides excellent customer service to all stakeholders.

Primary Accountabilities:

Payroll:

Manages end-to-end bi-weekly payroll processing for Canada and the U.S. Handles employee lifecycle changes (new hires, terminations, promotions etc.), resolves discrepancies, and maintains accurate payroll records and validates year-end reporting.

HRIS, Data Integrity & AI:

Maintains the HRIS with a focus on data accuracy, security, and reporting. Supports system training and annual processing cycles. Assesses and implements HRIS upgrades. Manages the performance management cycle, onboarding and offboarding, time away from work and other HRIS processes.

Compensation & Benefits:

Participates in salary surveys, ensures compensation policies are market-aligned and compliant, and manages benefit enrollments, changes, and reconciliations. 

Talent Attraction: Partners with the hiring manager to provide an exceptional candidate experience from application to offer. Develops and leverages metrics to inform decisions and optimize processes

Process Improvement & Projects:

Supports an environment of continuous process improvement, supports HR projects and analytics, and stays updated on HR trends, legislation, and best practices.

Qualifications and Experience:

• Post-secondary degree or diploma in a related program and;
• 4- 5 years of human resources experience and/or a combination of related education and work experience.
• CHRP and CPP designations would be considered an asset.

Specialized Skills and Knowledge: 

• Excellent organizational skills and demonstrated flexibility coping effectively with change and managing priorities in a fast-paced, results-oriented work environment.
• Excellent verbal and written communication skills, demonstrating impeccable judgement and discretion in handling confidential information.
• Strong interpersonal skills with the ability to interact with internal and external stakeholders and build relationships of trust and committed to providing superior client service.
• Proactive and results-oriented with the ability to take initiative.
• Sound analytical skills and able to work with a high level of accuracy and attention to detail.
• Ability to demonstrate broad and general knowledge in human resource management principles and legislation. Familiarity with workplace legislation (Workers’ Compensation Act, Employment Standards Act, Human Rights Code).
• Experience and knowledge with HRIS; Ceridian PowerPay and/or Dayforce is an asset.
• Excellent computer skills, with proficiency in Microsoft Office, with an emphasis on Word and Excel.

What We Offer

• Performance based bonus.
• Comprehensive benefits package, including 5% employer match group RRSP plan.

We thank all applicants for their interest; however, we will only be contacting selected candidates for follow-up.