Senior Manager

Why Join Community Living Greater Sudbury?

At CLGS, you’re not just starting a job — you’re joining a mission. As a non-profit organization, we walk alongside individuals, providing support that fosters inclusion, growth, and helps them live their best lives.

When you work with us, you help bring our vision to life: Empowering People – Inspiring Possibilities!

We offer:

• Purpose-Driven Work – Your role directly contributes to improving quality of life and community inclusion.
• Supportive Culture – Work with professionals who value collaboration, respect, and compassion.
• Opportunities to Lead and Grow – We invest in continuous learning and support innovation.
• Inclusive Environment – We celebrate diversity and are committed to equity and belonging.
• A Chance to Make a Difference – Every day is an opportunity to create real impact in someone’s life.

About the Role

Community Living Greater Sudbury (CLGS) is seeking an experienced and visionary Senior Manager, Community Inclusion & Person-Driven Services to lead and grow our Community Services Department. Reporting to the Director of Community Services, this position provides strategic and operational leadership to a wide range of services including Community Participation Supports, Passport, Host Family Programs, Supported Independent Living, Employment Supports, and Volunteer Coordination.

The successful candidate will be a passionate advocate for inclusive communities and self-directed services and will play a vital role in supporting CLGS’s mission to empower people and inspire possibilities.

What You'll Do

• Provide leadership and oversight to multiple service streams, including Community Participation, Passport, Host Family, Employment, and Volunteer Coordination.
• Inspire and promote a culture of inclusion, service excellence, and innovation aligned with the mission and values of CLGS.
• Supervise and support a team of managers and frontline staff through coaching, mentorship, and performance development.
• Ensure programs meet and exceed Ministry of Children, Community and Social Services (MCCSS) standards, Quality Assurance Measures (QAM), and internal benchmarks.
• Develop and implement strategic service plans aligned with organizational goals and community needs.
• Monitor and evaluate program effectiveness using data, KPIs, and stakeholder feedback to drive continuous improvement.
• Build and strengthen community partnerships and networks that promote inclusion, engagement, and meaningful opportunities for the people we support.

What We’re Looking For

• A university degree in Social Services, Disability Studies, or a related field; postgraduate
• education or equivalent senior leadership experience in health or human services is required.
• 10+ years of experience in developmental or social services, including 5 years in a management role.
• Proven track record of leading diverse, multi-program teams in a community-based, nonprofit setting.
• Deep understanding of MCCSS frameworks, QAM standards, and relevant legislation.
• Demonstrated success in program development, evaluation, and stakeholder collaboration.
• Experience managing employment support programs and volunteer services is a strong asset.
• Effective communicator with strong leadership, interpersonal, and relationship-building skills.
• Strong problem-solving and critical-thinking abilities, especially in complex service situations.
• Completion of a recognized leadership, management, or coaching certification is preferred.
• Proficiency in data analysis, reporting, and outcome-based service planning.
• Valid driver’s license and access to a reliable vehicle.
• Bilingual (French/English) is required.

You are:

• A strategic thinker and values-driven leader
• A champion for people with developmental disabilities
• Skilled in program development, staff mentorship & stakeholder engagement
• Committed to continuous learning and sector best practices

We welcome applicants from diverse backgrounds, including Indigenous peoples, racialized individuals, persons with disabilities, newcomers, and 2SLGBTQIA+ communities. If you require accommodation during the hiring process, please contact our HR team.