Senior Manager - Supply Chain and Logistics

Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste out of landfills as possible, and giving back to the communities where we live and work. Enercare is about putting people first by listening to our customers, continuous improvement and making our organization a destination for building people’s careers.

Come and join one of North America's largest home and commercial services and energy solutions companies! We offer comprehensive benefits, a DC Pension Plan and savings match plan. If you are passionate about joining an organization committed to delivering 5 Star Customer Service, we would love to hear from you.

Role: Senior Manager - Supply Chain and Logistics

Status: Full-Time, Regular

Department: Supply Chain and Logistics

Reports to: Vice President - Supply Chain and Support Operations

Location: Markham

Position Overview

The Senior Manager - Supply Chain and Logistics will lead and manage warehouse operations to ensure efficient and effective handling of inventory, timely processing of shipments, and adherence to safety regulations. This role requires a strong understanding of inventory management, logistics, and warehouse best practices.

Key Responsibilities

• 5S Management: Implement and maintain 5S principles to ensure a clean, organized, and efficient warehouse environment.
• Big Box Inventory Management within each FSL: Manage inventory using FIFO, AGED, SURPLUS, and NON-AVAILABLE categories to optimize stock levels and reduce waste.
• Parts Inventory Management within each FSL: Oversee the management of parts inventory, including Phantom truck, consumables, and ORS deliveries.
• Timely processing of warranty and return units and parts: Ensure the timely and accurate processing of warranty claims and returned units and parts.
• Receiving and Putaway: Ensure timely and accurate receiving and putaway of all incoming shipments.
• Picking and Staging: Ensure timely picking and staging of equipment and parts for daily install requirements.
• Health & Safety: Follow Enercare Health & Safety policies and regulations to maintain a safe working environment.
• Warehouse Transformation: Lead warehouse transformation initiatives to improve efficiency, productivity, and overall operations . This role will influence approximately 17 FSLs and requires significant impact and influence management to ensure successful transformation.
  
  

Qualifications

• 10+ years of experience in warehouse management, logistics, or a related field.
• Strong understanding of inventory management principles and practices.
• Excellent organizational and leadership skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient in using warehouse management software and tools.
  
  

Education

• Degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
  
  

Skills

• Strong communicator with a positive mindset and high degree of business curiosity.
• Strong data analytics and project management background.
• Self-starter and independent performer.
• Experienced at managing direct reports.
• Established and measurable success in delivering continuous improvement, implementing systems, best practices sharing, delivering consistent brilliant customer service.
• Proficient at using MS Outlook, Excel, Access, PowerPoint, and Word
  
  

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.