Front of House Manager

Boston Pizza International, Inc.


Date: 15 hours ago
City: Sydney, NS
Contract type: Full time

Front of House (FOH) Manager

Job Description
“We are seeking a dynamic restaurant manager to lead our team, and to ensure a positive dining experience for both our guest and team Responsibilities include:
  • Overseeing all aspects of daily operation management
  • Managing staff, hiring, training, scheduling and performance management
  • Quality control, inventory management, ordering supplies and building relationship with suppliers.
  • Financial management (Driving revenue, forecasting labour/inventory)
  • Implementation staff incentives and standards
. Customer service, ensuring customer satisfaction. resolving customer complaints and building positive relationships
  • Accomplishes restaurant and bar human resource objectives by, recruiting, scheduling, training, coaching and counselling
These tasks must be preformed and met by Boston Pizza standards of quality & control


What does a successful Front of House Manager look like?

  • Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
  • Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
  • Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
  • Maintains a positive composure and thrives in a fast-paced environment
Skills and Qualifications;

  • 3 + years of working in the restaurant industry previous management experience would be an asset.
  • Strategic planning and training
  • Managing profitability
  • Quality control
. Leadership and Teamwork . Problem Solver
Salary;

. 60-80K depending on experience. Includes a bonus structure which is paid out semi annually . Benefits include, management discounts, health insurance and tip outs . 3 months probation Period

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