Operations Specialist

Hey there! We’re Blanka, a Vancouver-based tech company shaking up the e-commerce world. Our cutting-edge platform enables entrepreneurs to launch their own branded product lines in just minutes. We’re on the hunt for an exceptional Operations Specialist to help turn our global vision into reality.

Why We’re Awesome:

• BC Tech’s Startup of the Year 2023
• Perfect 5.0 rating on Glassdoor
• A team of values driven, seasoned founders building a rocketship!

We are looking for an eager, detail-oriented Operations Specialist to join our growing company. You will be part of an operations team that ensures our merchants are receiving a best-in-class experience. In this role, you will oversee the end-to-end process of managing Blanka’s order fulfillment from our Vancouver warehouse, as well as drive forward ad-hoc strategic projects. If you’re excited about joining a start-up at the ground floor, and working with a team of values-driven, seasoned founders, then keep reading!

• You will implement processes to ensure Blanka’s operations are flowing smoothly
• You will oversee order fulfillment, which includes picking, packaging and shipping products nationally and internationally, as well as receiving inventory and overall QA
• You will communicate directly with Blanka’s merchant success team to address any order-related inquiries
• You will manage inventory levels, by ensuring accurate records are maintained and new inventory is ordered as needed
• You will prepare reports and metrics for Blanka’s management team 
• You will help source new products and categories to add to Blanka’s platform
• You will work with Blanka’s shipping carriers to negotiate improved rates
• You will work closely with other stakeholders in the fulfillment process to ensure orders are on time
• You will learn to implement improvements to Blanka’s fulfillment SOPs
• You will work on ad-hoc strategic initiatives with Blanka’s leadership team
• You will provide outstanding work you will be proud of

• You are a critical thinker and like to identify better ways of doing things
• You are never satisfied with the status quo because you have insanely high standards
• You are extremely detail oriented, and nothing gets past you
• You are always looking for ways to learn and develop your skill-set, and you have a strong desire to receive 1:1 coaching and mentorship
• You have excellent time management and planning skills
• You are an early adopter of tools and technologies
• You are familiar with e-commerce

• Salary range: $45,000 - $50,000 depending on the candidate’s relevant education and experience
• Employee stock option plan
• We offer an extended benefits package that includes full health, dental, and vision
• This role is required to be in our Vancouver office full-time due to the hands-on nature of the work
• Access to product perks and discounts on high end beauty and wellness products
• Unlimited vacation policy 
• You will have the support of your manager, and the opportunity to learn and develop with a team of unconventional & diverse teammates, who are all working together to achieve the same mission
• This position is a fantastic opportunity to join an innovative start-up, work with a passionate team, and contribute to the success of Blanka's e-commerce platform