Audio Visual Services Assistant

ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.


• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.


• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.


• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Supervisor, Events Management and Customer Support Services, this position provides support to internal and external clients in the operation of audio-visual systems and equipment used for corporate events, meetings and presentations at the Regional Municipality of York.

WHAT YOU'LL BE DOING

• Assists with audio visual set up and support for corporate events, corporate meetings and presentations.

• Delivers, carries and sets up audio visual systems for meetings and presentations in off site venues.

• Provides training and guidance to Regional staff and to external customers on setting up and using regional audio visual equipment for meetings, corporate events, and presentations.

• Provides assistance to the Supervisor Special Events and Customer Support Services in the implementation of corporate events as it relates to audio visual systems and equipment.

• Maintains inventory of audio visual equipment in storage rooms.

• Maintains inventory of equipment on loan and follows up for the return of loaned equipment.

• Maintains paper and electronic records of audio visual equipment and supplies.

• Provides periodic testing of audio visual equipment and supplies to ensure that it is maintained in operational condition.

• Co-ordinates the repair of equipment with external suppliers.

• Liaises with internal and external staff, outside agencies, contractors and the public on projects and provides technical support as directed.

• Participates on committees, task forces and work groups as assigned.

• Performs other duties as assigned, in accordance with Branch and Department objectives.

WHAT WE'RE LOOKING FOR

• Secondary School Graduation Diploma and Audio Visual Technology Certificate from a Community College or Technical Institute and 2 years experience providing technical support on a wide variety of audio visual equipment or approved equivalent combination of education and experience.

• Valid Ontario Class “G” license in good standing and a reliable vehicle to use on corporate business.

• Extensive knowledge of audio visual systems, current trends and emerging technologies

• Extensive working knowledge of Microsoft Office desktop applications and reservations software.

• Demonstrated ability in corporate core competencies including customer service, communication, teamwork, initiative, self-management, accountability, conflict management and flexibility/adaptability.

• Demonstrated ability to work independently, maintain confidentiality and discretion when dealing with confidential information.

• Ability to lift and carry objects up to 50 lbs.

• Ability to withstand long periods of walking, standing and frequent bending and twisting.

• Ability to work outside business hours regularly as required.