Shop Manager

Company Overview

Our client is an established name in the repair, rewinding, and maintenance of electric motors. Known for their technical expertise and high-quality workmanship, they serve a variety of industrial and commercial clients. Our client is seeking a dedicated Foreman / Shop Manager to lead their back shop team, drive sales and pricing efforts, and ensure smooth day-to-day operations in a laid-back yet productive industrial environment.

Position Summary

As the Foreman / Shop Manager, you will be the key point of contact between technical staff and customers. You'll oversee all aspects of motor repair and rewinding services, from initial pricing and estimates to job delegation and quality checks. This is a hands-on role requiring both strong leadership and excellent technical abilities. You will manage a team of five technicians and coordinate closely with suppliers and customers to ensure efficient workflow and high-quality output.

Key Responsibilities

Shop Management & Leadership

• Supervise and coordinate daily operations of the back shop
• Delegate repair and rewinding tasks to technicians based on skill level and workload
• Ensure adherence to safety protocols, quality standards, and deadlines
  
  

Customer Engagement & Sales

• Interact with customers (phone, email, in-person) to discuss their needs and project requirements
• Provide accurate quotes, pricing, and timelines based on service scope
• Identify opportunities to upsell or suggest additional services when appropriate
• Set clear expectations for project progress and completion
  
  

Technical Oversight & Troubleshooting

• Diagnose electric motor issues and guide technicians on repairs and rewinding processes
• Assist with complex troubleshooting and ensure proper testing procedures
• Monitor job progress and resolve technical challenges as they arise
  
  

Estimating & Parts Ordering

• Prepare accurate cost estimates and determine required parts for each project
• Manage relationships with suppliers; order parts and maintain appropriate inventory levels
• Negotiate pricing/terms with vendors to optimize costs and timelines
  
  

Quality Control & Process Improvement

• Conduct final inspections of motors to ensure workmanship meets industry standards
• Implement and refine workflows to increase efficiency and reduce turnaround times
• Oversee workplace organization, cleanliness, and compliance with company policies
  
  

Team Collaboration & Development

• Foster a positive, collaborative culture by providing training and guidance to technicians
• Conduct regular team meetings to discuss progress, address issues, and set goals
• Identify skill gaps and coordinate additional training or development opportunities
  
  

Qualifications

• Education & Experience
• Minimum 5 years of hands-on experience in electric motor repair, rewinding, or a closely related industrial field
• Previous supervisory or foreman experience is strongly preferred
• A Journeyman ticket (Electrical or related trade) is a bonus
• Technical Skills
• In-depth knowledge of electric motor components, rewinding processes, and troubleshooting techniques
• Proven experience with estimating, job costing, and sourcing repair parts
• Strong mechanical aptitude and familiarity with testing/diagnostic equipment
• Soft Skills & Competencies
• Excellent communication and people management abilities
• Strong organizational skills and attention to detail (manual record-keeping)
• Ability to multitask in a fast-paced environment and meet deadlines
• Customer-focused mindset with proven success in sales or customer relations
  
  

What Our Client Offers

• Competitive salary based on experience and qualifications
• A stable, full-time position (Monday - Friday, 7:30 AM - 4:30 PM)
• Opportunity to lead a skilled team and make a direct impact on shop operations
• Comprehensive benefits package after the probationary period
• A friendly, laid-back industrial work environment