CMHC, General Mental Health

About this Job:

Position Summary:

Reporting to the Program Manager, the Community Mental Health Counsellor will be responsible for supporting and counselling clients experiencing mental health challenges in the community. They will understand and diagnose negative mental health symptoms, their effects, and their treatment.

They will also be a resource and an advocate in their comprehensive understanding of crisis management and the impact mental health challenges might have on an individual and their overall wellbeing.

Their main goal is to ensure that clients with mental health challenges receive the best support possible to enable them to access and achieve independence in their home and daily activities.

Duties and Responsibilities:

• Plan, develop, implement, and evaluate treatment plans within a community setting
• Use standardized assessment tools and provide intensive case management

• Participate in individual goal planning to address unique needs
• Assist with activities of daily living, conflict resolution, and crisis avoidance
• Support individuals with maintaining and sustaining housing
• Acts as liaison to enhance Landlord engagement and work with a focus towards eviction prevention

• Provide comprehensive, holistic, and person/family centered access to services
• Partner with clients and their families as members of the health care team
• Develop and maintain a community resource network
• Refer to partnering organizations and provide linkages to community supports
• Work independently and collaboratively within a multidisciplinary team to carry out mental health recovery and support
• Understand and be able to integrate a philosophy of person and family centered care into daily responsibilities
• Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
• Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
• Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
• Perform additional duties as required/delegated by Management

Qualifications:

• Post-secondary education in Social Work, Health Services, Psychology or equivalent

• 3+ years providing Mental Health assessments and/or case management
• Demonstrated knowledge of serious mental illness, dual diagnosis, and concurrent disorders; experience with intake services
• Experience working with the homeless population
• Knowledge and best evidence based practice for mental health services
• Excellent assessment, risk management, and crisis intervention
• Expertise in collaboration with healthcare services
• Knowledge of MS Suite (Word, Excel, Power Point and Outlook)
• A vehicle, valid driver’s license, and adequate insurance coverage
• Valid Certification in First Aid & CPR
• Training in ASIST and CPI

Reporting Function:

The CMHC, General Mental Health will report directly to the Program Manager. They will work with both internal and external partners and will interact with all levels within the organization.

They will be a support system, resource, and an advocator for the team and Company.

Working Conditions and Physical Requirements:

• Hours are typically from Monday – Friday, 8:30am – 4:30pm but may vary depending on client needs
• Average amount of physical effort is required.
• Able to sit/stand for prolonged periods of time
• Able to answer and communicate telephone calls and general computer use
• Able to lift up to 20lbs (product, documents, etc.)
• Vehicle travel to sites for visits/walk-throughs and open doors as required.

SHIP Values

• Compassion
• Hope
• Inclusive
• Respect
• Professional

Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices.