Business Analyst

On behalf of our public sector healthcare client, Affinity is looking for a Business Analyst to support a number of key system implementation projects.

Responsibilities:

• Works collaboratively with all business areas, applications and technology teams, and external partners, including stakeholders, to support in implementing key strategies and organizational priorities.

• Leads business analysis activities to understand, analyze and document the business requirements translating them into functional requirements and/or process workflows.

• Frequently required to work with stakeholders to determine undefined or unknown business processes and requirements.

• Leads discussions with business teams to elicit, capture and document requirements (business requirements, functional, non-functional and transitional).

• Drafts Business Cases and participates in the development of RFx process and contracts, and supports business in RFP vendor selection.

• Leads and documents discussions with business units to determine the extent to which solution(s) delivered by the project team meet(s) the needs of the business.

• Creates business, process, data, and workflow models to complement requirements which are frequently unclear.

• Acts as a liaison facilitating requirements between the Project team and one or more 3rd party vendor(s).

• Performs requirements tracking through development of the traceability matrix as part of the project lifecycle.

• Develops, defines, and builds application-based business cases, briefing notes, and decision sheets that will enable business and technological changes.

• Performs current as-is analysis and documents to-be future state.

• Creates use cases, test plans, and works with business areas to create user acceptance test scripts.

• Performs testing with system developers &/or business leads to ensure overall functionality and technical quality of deliverables.

• Creates functional specifications for conversions, upgrades, interfaces, reports, forms, and workflows as needed.

• Ensures requirements for changes and enhancements are properly defined, have the required approvals and follow appropriate channels for testing and migration.

• Serves as subject matter for newly adopted systems, system upgrades or modified services.

• Facilitates walking the client or user through each step of the process identifying and making suggestions for improvements.

• Contributes to Privacy and Security reviews and assessments to help define risk, contingency and mitigation strategies.

• Work with project tooling, including but not limited to: MS Office Suite 2016 (Excel, Visio, PowerPoint, Word, etc.), documentation management in SharePoint; project user stories, features and backlogs in MS DevOps; project tasks in DevOps, OnePlan &/or MS Project.

• Works with business units to identify and develop and deliver training to support end users.

• Creates Service Level Agreements and Standard Operating Procedures with service and support.

• Conducts independent research to troubleshoot and learn related technologies for project related applications and services. Provides routine systems and end user support related to applications supported by the Application Services team.

• Partners with various departments on tasks related to efficiency initiatives including automating tasks and/or process streamlining.

• Monitors and responds to IMIT Intake requests (related to project) and may take part in Post Implementation Reviews.

• Performs other related duties as assigned.

Qualifications:

• A Bachelor’s degree in a related discipline (Computer Science/Business/Health Informatics) or an equivalent combination of education and experience

• More than 5 years’ of experience in business analysis, requirements gathering, solution definition & evaluation, writing reports and briefing documents & creating project documents and artifacts

• 8+ years’ of experience in Business Analysis in a complex business environment and preferably with 5 or more of those as a Senior Business Analyst

• Experience delivering projects utilizing CRM technology - preferably with Microsoft Dynamics 365, M365 platform, PowerBI, MS Azure Cloud

• Experience working on agile projects, hybrid projects and waterfall projects through full project lifecycle

• Proven experience with commercial, off-the-shelf (COTS) systems, custom development, business architecture, and operations

• Experience developing RFx documents, vendor selection, and contract structuring

• Experience leading stakeholder sessions/workshops with audience at a Director level and above

• Experience on business driven or business transformation projects

• Experience providing strategic planning and/or product management considered an asset

• Experience in health sector with primary care or processes change on Canadian Healthcare projects considered an asset

• Experience with facilities and infrastructure projects considered an asset

• Experience as the single point of contact for business, clients or customers for new products, systems or enhancements to existing

• Experience working with project tools such as MS Project, OnePlan, Azure DevOps, Jira, or monday.com

• Business Analysis-related certification such as ECBA, CCBA, CBAP, PMI-PBA or equivalent

• Experience with work management tools such as MS DevOps, TFS, monday.com , IBM Rational or Jira considered an asset

• ITIL Foundation Version 4.0 (or 3.0) Certification considered an asset

• Agile Certification preferred, such as:

o IIBA-AAC Agile Analysis Certification

o Project Management Institute’s (PMI) Agile Certified Professional (ACP);

o Project Management Institute’s (PMI) Disciplined Agile Scrum Master (DASM); or

o Scrum Alliance Certified Scrum Master (CSM)

• Computer skills: Advanced experience with MS Office (Word, Excel, PowerPoint, Outlook, Visio and SharePoint 2019

• ITIL Foundation Version 4.0 (or 3.0); certification considered an asset

Hourly Rate: $75.00 - $83.00 per hour.

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12377