Intern IOSA

International Air Transport Association (IATA)


Date: 1 day ago
City: Montreal, QC
Contract type: Intern
Employment Type: Internship

Contract Duration: 6 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

  • Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
  • With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
  • Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
  • We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
  • We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About The Team You Are Joining

The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. In this role, reporting to the Senior Manager, Audit Administration, you will be supporting the day-to-day administrative operations of the IOSA program. You will have the opportunity to be in touch with airline stakeholders, auditors, and external vendors.

Candidates applying for this job need to be recent graduates, available to start quickly, and work on a full-time basis (40 hours per week), for at least 6 months. Please have a look at our IATA Internship Program located at https://www.iata.org/en/careers/internships/ and find out how you could learn while contributing to our fascinating aviation industry.

What Your Day Would Be Like

Prepare registration certificates and ship them to customers

Assist with contract processing activities

Support with IT platforms troubleshooting activities

Maintain day-to-day communication with external stakeholders and help manage queries raised through Salesforce

Support, liaise and coordinate with other internal IATA stakeholders

Assist in the preparation of ad-hoc reports/documents.

We would love to hear from you if you are

A recent (less than 12months) University graduate

Highly motivated and have the ability to multitask and work with high level of accuracy

Have an excellent knowledge of Microsoft Office applications

Have excellent communications skills in English

Have customer service experience (asset but not a must)

Have experience using Salesforce and SharePoint (asset but not a must).

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!

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