Technician II – Audio Visual Systems

You will play a crucial role in the servicing of audio-visual systems for our clients. You will lead a team of technicians and oversee the planning and execution of cabling projects, ensuring adherence to industry standards and best practices. Your expertise in audio-visual, along with your leadership abilities, will contribute to the successful delivery of high-quality solutions that meet our clients' requirements.

GENERAL ACCOUNTABILITIES:

• Support, lead, and mentor team members
• Install and service cabling infrastructure and audio / visual devices; includes pre-wiring, termination, testing, reporting, and labelling per specifications / drawings
• Installation of audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems, public announcement systems and all presentation systems
• Interact with customers and prospects, ensuring all inquiries are handled professionally
• Ensure that safety and incident reporting procedures are followed
• Complete detailed and accurate paperwork
• Support, lead, and mentor team members.
• Design systems and layout
• Maintain a high level of safety and professionalism
• Lead projects at a site level, manage a team of junior technicians as necessary.
• Other duties as required

REQUIRED QUALIFICATIONS:

• 3 - 5 years’ experience installing & servicing audio visual systems
• Proficiency in interpreting technical drawings, blueprints, and diagrams
• Strong troubleshooting and problem-solving skills
• Familiarity with testing & servicing equipment and tools used in audio-visual
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously
• Valid driver's license and ability to travel to client sites as required

PREFERRED QUALIFICATIONS:

• Certification with Crestron, QSC, CTS, Extron, and Biamp
• Post-secondary education in electronics, electrical, telecommunications, or equivalent

PROFESSIONAL COMPETENCIES:

• Proper hand and power tool operations and safety.
• Ability to solve practical problems and carry out responsibilities under minimal supervision
• Ability to organize workload for effective implementation
• Ability to complete projects on time and on budget
• Ability to write simple correspondence and present information in one-on-one and small group situations
• Ability to interact effectively at all levels and across diverse cultures
• Ability to function as an effective team member
• Ability to adapt as the external environment and organization evolves

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required