Shift Lead (LTSH)
E4C
Date: 20 hours ago
City: Edmonton, AB
Contract type: Full time
e4c’s Long-Term Supported Housing provides a home to individuals with complex mental health and additions who require 24/7 on-site support. Operating from a trauma-informed, recovery-oriented, and harm reduction approach, residents will work with the onsite staff to set and work towards their own self-identified recovery goals pertaining to their overall wellness and recovery.
As Shift Lead, you will lead by example, supporting your team through relationship-based practices, strengthening operational consistency, and fostering an environment that respects Indigenous worldviews and cultural diversity. You will help residents achieve their self-identified wellness goals while creating a supportive, safe, and inclusive community.
Key Responsibilities
Option 1 - Week 1: Monday 3pm -11:30pm, Tue OFF, Wednesday to Friday 3pm -11:30pm, Saturday and Sunday OFF
Week 2: Monday to Wednesday 3pm - 11:30pm, Thursday and Friday OFF, Saturday and Sunday 11am-11pm
Option 2 – Monday to Friday 3pm – 11pm
Salary And Benefits
Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check (IRC).
As Shift Lead, you will lead by example, supporting your team through relationship-based practices, strengthening operational consistency, and fostering an environment that respects Indigenous worldviews and cultural diversity. You will help residents achieve their self-identified wellness goals while creating a supportive, safe, and inclusive community.
Key Responsibilities
- Guide and support Community Support Workers through daily supervision, mentoring, and coaching.
- Foster a positive, collaborative work culture while upholding e4c’s values, policies, and procedures.
- Assist in ensuring smooth daily operations and completion of frontline responsibilities.
- Collaborate on the creation and implementation of individualized recovery-oriented care plans.
- Ensure timely and accurate documentation, including incident reports and resident updates.
- Report on resident progress and program outcomes to support contractual requirements.
- Foster environments of empathy, respect, and community-building among residents.
- Diploma or Degree in Social Work, Human Services, or a related field.
- 2+ years of experience supporting vulnerable or high-risk populations.
- 1+ year of experience in a leadership or supervisory role.
- Knowledge of Housing First, harm reduction, and trauma-informed practices.
- Valid Class 5 Driver’s License, vehicle insurance ($2M liability), and access to a personal vehicle.
- Ability to manage conflict, mentor staff, and foster professional growth.
- Strong understanding of mental health, addiction, homelessness, and Indigenous awareness.
- Exceptional communication, organization, and documentation skills.
- Knowledge of Edmonton’s support services and referral systems.
Option 1 - Week 1: Monday 3pm -11:30pm, Tue OFF, Wednesday to Friday 3pm -11:30pm, Saturday and Sunday OFF
Week 2: Monday to Wednesday 3pm - 11:30pm, Thursday and Friday OFF, Saturday and Sunday 11am-11pm
Option 2 – Monday to Friday 3pm – 11pm
Salary And Benefits
- Competitive Salary
- 3 Weeks Vacation
- Robust Benefits Package
- RRSP Matching
- Paid Sick Time
- Professional Development Opportunities
- Employee Family Assistance Program (EFAP)
- Health Spending Account
Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check (IRC).
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