Business Systems Analyst (Data Analyst)

Business Systems Analyst (Data Analyst) (Contract)

Toronto, ON, Canada (On-site) Contract (7 months 2 days) Published 6 hours ago JIRA, Confluence, Mural, Visio, Lucidchart Retail Banking, Business Systems Analysis, Requirements Gathering, Process Modeling Component Testing Plans

We are seeking a BSA/DA (Business Systems Analyst / Data Analyst) to assess, analyze, and document business and system needs while recommending technology solutions aligned with stakeholder goals. This role requires strong experience in Retail Banking, system requirements gathering, and stakeholder collaboration. You will be responsible for leading solution design, producing functional documentation, and contributing to project delivery across full implementation cycles.

Key Responsibilities:

• Assess business needs, perform gap analyses, and document detailed business and system requirements
• Facilitate meetings ranging from small workgroups to large stakeholder sessions for requirements gathering, design discussions, decision-making, and implementation planning
• Lead design phases and determine the optimal mix of configurations, application development, and third-party integrations to meet business objectives
• Develop detailed functional specifications, user stories, test cases, and configuration documentation
• Collaborate closely with business users, technical teams, and stakeholders to ensure end-to-end solution alignment
• Create clear and effective visual documentation including process flows and diagrams
• Provide support as a backup to the Scrum Master as needed
• Contribute to Regulatory or Mainframe project efforts where applicable

Technical Profile:

• Strong working knowledge of Retail Banking platforms and domain processes
• Experience with project collaboration and documentation tools: JIRA, Confluence, Mural
• Proficient in creating process flows and diagrams using Visio and/or Lucidchart
• Understanding of system integration and end-to-end data/process workflows

Functional Profile:

• Skilled in stakeholder engagement and cross-functional collaboration
• Able to translate complex requirements into actionable system solutions
• Capable of leading sessions independently and influencing decision-making
• Experienced in full-cycle implementation projects
• Comfortable acting in a dual BSA/SM capacity in Agile environments

Skills Summary:

Core Expertise:

Retail Banking, Business Systems Analysis, Requirements Gathering, Process Modeling

Build & Testing Tools:

Component Testing Plans (as part of documentation responsibility)

Other Tools & Technologies:

JIRA, Confluence, Mural, Visio, Lucidchart

Soft Skills:

Facilitation, Communication (Verbal & Written), Stakeholder Management, Presentation Skills, Problem-Solving, Adaptability, Collaboration, Agile Mindset

The pay range that the employer in good faith reasonably expects to pay for this position is $36.37/hour - $56.84/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.