Technical Product Manager - Employer Solutions

Location: Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA Edmonton, AB, CA Req ID: 49371 Jobs by Category: Health Job Function: Health Solutions Status: Full Time Schedule: Regular

Description

Our team and what we’ll accomplish together

Ready to create innovative solutions and best practices?

Interested in inventing the future in Health and Wellness?

Join a team who has passion for advancing Personal Wellbeing and preventative health tools as part of the Employer Product Office.

What you’ll do

As a dedicated product professional with proven product strategy and transformation experience, you will work as part of a team to innovate on our global product strategy driving profitability based on data analysis. Working at the intersection of technology, business enablement, and customer experience, you’ll manage a strategic product portfolio including developing business cases, prioritize market requirements & product roadmap driving strategic outcomes:

• Manage the end-to-end lifecycle of products, from technical requirements gathering through deployment and optimization
• Define and prioritize technical user stories, API specifications, and integration workflows
• Work closely with engineering teams to ensure technical feasibility and optimal implementation approaches
• Facilitate technical alignment between acquired companies and TELUS Health cross-functional teams
• Partner with business stakeholders to translate business requirements into technical product specifications & success criteria
• Collaborate with security, compliance, and privacy teams
• Drive continuous improvement initiatives based on performance data and user feedback
• Create and maintain technical product documentation, integration guides, and API documentation

Qualifications

What you bring

• Communication Skills: Ability to effectively convey ideas to peers, executives, and external partners
• Technical/Business Curiosity: Natural curiosity and willingness to delve into the details of a solution to own the experience as the business prime
• Adaptability: Proven track record in balancing immediate and long-term priorities while being flexible and adaptable
• Strategy: Define, articulate, and implement product strategy across various portfolios
• Relationship Building: Build strong work relationships with partners across TELUS Health and external vendor partners
• Customer Experience: Enhance engagement and improve experiences for both current and new customers
• Key Performance Indicators: Revenue, COGS (Cost of Goods Sold), Margin, Churn, Customer L2R (Likelihood to Recommend)

Great-to-haves

• 5-7 years of experience in technical product management, preferably in healthcare technology
• Master’s degree in Computer Science, Engineering, or MBA with technical focus

Salary Range: $94,000-$140,000 Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.