Location Manager - Mississauga
MakerKids
Date: 6 hours ago
City: Mississauga, ON
Contract type: Part time
Join MakerKids!
Are you an entrepreneurially driven, highly organized leader with strong customer service skills and a business mindset? MakerKids is seeking a motivated Location Manager to help expand MakerKids, starting with opening a new location in Mississauga. This role is a great opportunity to apply your business expertise in a dynamic, purpose-driven environment. A passion for STEM, education, and computer science is a bonus.
About MakerKids
MakerKids runs award-winning STEM programs for kids in Coding, Robotics, and Minecraft. Our mission is to empower the next generation of makers through fun, educational, and hands-on programs. Featured in Wired, CTV, the Globe and Mail, and more, we’re pioneers in helping kids build real-world skills, confidence, and friendships through technology.
Role Overview
As the Location Manager, you’ll be responsible for leading and supporting daily operations, with a focus on staff management, scheduling, hiring, location operations, and customer experience. You’ll help build a great team culture, ensure smooth program delivery, and act as a key player in driving the success of our programs.
Hours And Structure
Staff Management
This Is a Fantastic Opportunity To
Are you an entrepreneurially driven, highly organized leader with strong customer service skills and a business mindset? MakerKids is seeking a motivated Location Manager to help expand MakerKids, starting with opening a new location in Mississauga. This role is a great opportunity to apply your business expertise in a dynamic, purpose-driven environment. A passion for STEM, education, and computer science is a bonus.
About MakerKids
MakerKids runs award-winning STEM programs for kids in Coding, Robotics, and Minecraft. Our mission is to empower the next generation of makers through fun, educational, and hands-on programs. Featured in Wired, CTV, the Globe and Mail, and more, we’re pioneers in helping kids build real-world skills, confidence, and friendships through technology.
Role Overview
As the Location Manager, you’ll be responsible for leading and supporting daily operations, with a focus on staff management, scheduling, hiring, location operations, and customer experience. You’ll help build a great team culture, ensure smooth program delivery, and act as a key player in driving the success of our programs.
Hours And Structure
- 35 hours / week
- On-site: 30 hours/week, Monday–Friday, 1–7 PM
- Virtual: 5 hours/week, available for on-call support or project work as needed
- In person summer schedule adjusts to align with camp hours
- Main location: Mississauga (Planned Opening Date: October 1 subject to change)
Staff Management
- Recruit, train, and support a team of instructors.
- Provide guidance during challenging classroom situations.
- Conduct staff performance reviews and give regular feedback.
- Communicate policy updates and team best practices.
- Manage scheduling and step in to teach beginner-level classes when needed.
- Monitor and adjust class schedules to maximize enrollment and ensure appropriate staffing.
- Manage client bookings and follow-ups.
- Handle routine billing, payments, cancellations, and discounts.
- Coordinate events such as birthday parties, field trips, camps, and special programs.
- Maintain location logistics, inventory, and compliance with safety protocols.
- Troubleshoot basic technical issues.
- Respond to customer inquiries via email and phone
- Manage inbox with a goal of maintaining “inbox zero.”
- Support class registration, student log-ins, and follow-ups.
- Engage with families before and after classes to build strong relationships.
- Maintain a warm, professional, and positive atmosphere at all times.
- Assist with basic website updates and digital marketing tasks.
- Help with outreach to partners and local businesses.
- Support creation of promotional content.
- Support email campaigns and analytics tracking.
- Set up new locations and coordinate logistics, vendors, and tech readiness.
- Lead local marketing efforts and build partnerships with schools and organizations.
- 5 years working experience in team leadership, operations, or education management.
- Excellent organizational and communication skills.
- A proactive and supportive management style.
- Customer-focused mindset with a friendly, professional approach.
- Ability to multitask and manage competing priorities.
- Desire to grow in a role.
- Comfortable with light tech troubleshooting (e.g., printers, software logins).
- Basic knowledge in STEM education or is keen to learn our curriculum.
- Must be able to work at multiple MakerKids locations including Bloor and Leaside locations as needed.
- Valid Standard First Aid & CPR Level C (or willing to obtain).
- Willing to undergo a Vulnerable Sector Check annually.
This Is a Fantastic Opportunity To
- Join a growing, values-driven organization
- Gain experience in management and entrepreneurship
- Make a meaningful impact on children’s learning and development
- Be part of a fun, positive, and collaborative team culture
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