F/W 25/26 - Classroom Support Technician

Purpose:
The Classroom Support Technician is responsible for providing technical support with various classroom technologies to facilitate the teaching of in person and hybrid classes.

Education:
Must be enrolled as a York student. Preference will be given to students enrolled in their 2nd, 3rd, or 4th year of study

Experience:
Previous work experience may be considered.

Skills:
1. Ability to learn and use a variety of computer applications, systems and hardware2. Proficient in the following computer systems and hardware:

• Microsoft Windows 10. macOS Big Sur
• Microsoft Office Suite (primarily Microsoft Word and PowerPoint)
• Wired and wireless network connectivity (802.11 wireless networks and ethernet)
• Video conferencing systems (e.g. Zoom and MS Teams)
• Learning Management and Lecture Capture Systems
• Computer hardware and peripherals (e.g. cameras and microphones) 3. Ability to perform basic troubleshooting of technology and equipment.4. Ability to demonstrate critical thinking and analytical skills5. Ability to demonstrate organizational skills to carry out a variety of tasks.6. Ability to provide instruction and support others in developing knowledge or skills7. Ability to communicate clearly in a written form

Participation in Work/Study positions is restricted to undergraduate students at York University who meet the program's eligibility requirements. Please visit the Work/Study Students Resource Hub page (https://careers.yorku.ca/workstudy-students-resource-hub) to review eligibility requirements and the recruitment process.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.