Ad.Financial Acctnt-Cplx Proc- Benefit Administrator

Job Title: Benefit Administrator

Location: Calgary, AB

We are seeking a detail-oriented, service-driven Benefits Administrator to oversee and administer employee benefit programs affiliated with Manulife and Desjardins across multiple provinces. This role ensures accurate delivery of benefits services, compliance with regional regulations, and outstanding employee support.

Key Responsibilities:

• Administer group benefit programs for Manulife and Desjardins, including health, dental, life insurance, and disability plans


• Act as primary point of contact for employee benefit inquiries and escalations in Alberta, BC, and Ontario


• Monitor enrollment, eligibility, claims processing, and monthly premium reconciliation


• Support open enrollment processes and employee communications


• Ensure compliance with provincial legislation (e.g., ESA, PHIPA, PIPA, employment standards) and federal benefit laws


• Prepare reports on benefits utilization, trends, and cost analysis for HR leadership


• Collaborate with payroll and HRIS teams to ensure data integrity and timely benefit deductions


• Educate and onboard new employees on their benefits options and tools


• Participate in benefit plan audits and process improvements

Qualifications:

• 3+ years of experience administering Canadian group benefit plans


• Working knowledge of Desjardins and Munalife platforms is a strong asset


• Proficiency in benefit administration systems and payroll integration


• Strong organizational and communication skills; bilingual (English/French) is a plus


• Familiarity with provincial benefit regulations across Alberta, BC, and Ontario

What’s in for you?

• At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.


• You get an open and transparent culture along with freedom to experimentation and innovation

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain, and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

Deputation Location : CA~Alberta~Calgary