Head of People & Culture

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

We’re looking for someone who thinks big, focuses on performance and growth, and truly understands how to bring a team together to scale a company. You should be a leader who knows how to balance the needs of the business and the needs of the people. Someone who can build a great place to work where employees can develop their careers and make huge impacts for the organization. You will own all of People & Culture and work closely with the CEO and the Executive team to continue building a high-performance team environment for this next growth stage.

Here are just some of the exciting opportunities here with this role:

• Organizational Design - Design scalable teams to support the business in moving towards future objectives
• Headcount Planning - Partner with the business to anticipate short and long term staffing needs, identifying opportunities for internal talent development.
• Performance Enablement - Build programming that drives performance rather than just measuring it
• Geographical expansion - Prepare our teams across HQ and stores as we move into new regions and locales
• Employee Engagement - Keep a pulse on how our employees are feeling and how we can support them in their work
• Optimize Operations - From goal setting to cross-functional collaboration, partner with the business to streamline our ways of working to authentically Knix
• Internal Communications - Deliver the news! Ensure our employees are in the know about what’s going on around the business and how it affects them.
• Talent Acquisition Strategy - Be a support to our Director of TA and TA team working through best practices in strategic planning for global growth.
• Compensation and Rewards - Own our total rewards and compensation structure ensuring it attracts and retains the best talent
• Training and Development - Build a best in class L&D program supporting our HQ & Retail Teams
• DE&I Champion - Ensuring equitability across the entire organization
• Data & Analytics - Leverage data to drive thoughtful decision making and monitor key P&C metrics
• Compliance and Policy Work - Ensure we’re always on track with employment law and legislation for both HQ and the Retail side of the business (includes US)
  
  
  

About You:

• You're a clear communicator who values transparency, data, and continuous learning
• You're passionate about building great businesses and growing future leaders
• You inspire others, lead with empathy, and aren’t afraid of tough conversations
• You thrive in fast-paced environments and bring fresh, innovative ideas to the table
• You’ve scaled People Operations teams and know how to align hiring with real business needs
• You’ve built a People practice others admire and want to replicate
• You bring deep HR expertise—org design, performance, engagement, coaching, conflict resolution, and data—and can turn it into practical programs
• You adapt your approach to fit the needs of the company and the people in it
• You lead with presence, make smart decisions, and operate with discretion and care
• You're excited to build something meaningful—and this is the opportunity you’ve been waiting for
  
  
  

Qualifications:

• 15+ years of progressive HR experience, including 5+ years in an executive role
• Background in HR or related field; CHRL certification preferred
• Executive-level experience in a high-growth, retail-focused organization
• Track record managing teams of 500+ across global markets
• Strong knowledge of employment laws in Canada and the U.S
• Proven success building high-performing, collaborative HR teams
• Strategic thinker with a strong ability to align people's initiatives to business goals
• Experience leading People, Talent, Internal Comms, and Learning functions
• Comfortable using data to guide decisions and measure impact
• Excellent communicator with sharp attention to detail
• Strong multitasker who thrives under pressure and solves problems independently
• Confident leader with experience managing large teams and complex employee relations
• Skilled in leveraging people technologies and systems effectively
  
  
  

How We Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.