Patient Service Clerk

Job Summary & Requirements

Patient Service Clerk

RVH has the largest surgical program in the North Simcoe Muskoka Local Health Integration Network (NSM LHIN) with 65% of surgeons and approximately 80,000 surgical cases annually. As the Patient Services Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre.

As a qualified candidate you will have the following job requirements:

• Medical Office Administration Certificate/Diploma or Equivalent Program essential
• Office administration experience in a hospital environment or equivalent Competencies:
• Computer literacy - Microsoft Office – essential II. Keyboarding skills – 50wpm – essential
• Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
• Current experience in the processing of physicians orders an asset
  
  

You are ideal for this position if you have:

• Demonstrated commitment to customer service skills.
• Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
• Demonstrated ability to be flexible and adaptable to a changing work environment
• Demonstrated ability to prioritize and function effectively in a busy environment
• Demonstrated problem-solving ability and organizational skills
• Demonstrated ability to work independently and collaboratively as part of a team.
• Demonstrated ability to function in a multi-task environment
• Demonstrates commitment to maintaining confidentiality
• Demonstration of commitment to ongoing learning