ACCOUNT MANAGER
Onyx-Fire Protection Services Inc.
Date: 1 day ago
City: Mississauga, ON
Contract type: Full time
About The Position
Do you take pride in serving customers? Are you solutions oriented?
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. Currently, we are seeking an Account Manager to support our growing client base!
Key Responsibilities
Do you take pride in serving customers? Are you solutions oriented?
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. Currently, we are seeking an Account Manager to support our growing client base!
Key Responsibilities
- Client retention and relationship management
- Present contract renewal proposals and renew service contracts
- Present inspections reports and equipment deficiencies
- Work closely with client to ensure compliance
- Advocate on client’s behalf with Operations team to ensure satisfaction
- Manage portfolio of accounts
- Develop rapport and earn trust to establish long-term partnerships
- Negotiate in the best interests of both parties
- Hit retention targets
- Customer service focused experience in a B2B environment preferred
- Experience in fire protection or mechanical/electrical contracting a definite asset
- Effective verbal and written communication skills
- Ability to handle and execute on multiple priorities simultaneously
- Strong organizational, time management and leadership skills
- Proven track record of managing 2 million+ of business revenue year after year
- Comprehensive benefit package
- Competitive wage structure
- Extensive advancement opportunities
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