Program Manager, Vocational Rehabilitation Services

We are

Manitoba Possible. We believe an inclusive and accessible society is possible. That is why we work together to eliminate barriers to full and equal participation. Manitoba Possible provides programs and services throughout the province. The way we do that is by working collaboratively, diversifying in every way possible, and innovating at every level.

You are

A Program Manager, Vocational Rehabilitation Services. This position will provide team leadership, operational direction, program planning, financial resource management, and resource coordination for Vocational Rehabilitation services throughout the province in accordance with Manitoba Possible vision, mission, and values.

Vocational Rehabilitation is the progressive process of empowering individuals with disabilities to plan, prepare for, attain, and maintain gainful employment. Services include vocational counselling, planning and goal setting, assessments, training, support services, and direct employment services, in accordance with the Employment Assistance for Persons with Disability (EAPD) manual.

This position will be required to travel to the various offices throughout Manitoba.

Your role

• Plan, direct, and manage the service provision of the Vocational Rehabilitation program throughout the province, in consultation with the Director of Provincial Services. This includes ensuring the consistent application of best practices in case planning, documentation, and service delivery, as well as monitoring caseloads and workflow to maintain service quality and compliance. Develop and apply departmental goals and objectives to ensure program activities are aligned with best practices.
• Provide team leadership and development and effective human resource management, ensuring Vocational Rehabilitation Counselors and support staff have a clear understanding of their role and a shared commitment to the program and Manitoba Possible’s mission, vision and values. Participates with other Managers and Directors as part of Manitoba Possible’s Leadership Team.
• Provide effective financial resource management through annual budget preparation, ongoing financial monitoring, and implementing decisions to ensure areas perform in accordance with program budget.
• Initiate and develop collaborative relationships with service partners in rural areas and Winnipeg, funders, and key stakeholders. Attend meetings with partners, stakeholders, and funders on a regular basis. Represent Manitoba Possible in the community at various events.
• Complete reports with stats as required by funders and/or Director and Manitoba Possible.
• Adhere to all Manitoba Possible policies and guidelines.
• Lead by example; consistently communicates in a respectful, responsive, and responsible manner.
• Respect and value the diversity of communities and individuals.
• Demonstrate through behavior, Manitoba Possible’s vision, mission, values, and strategic priorities.
• Prioritize workload regularly.
• Work collaboratively/team orientated to achieve project and organizational goals.

What you know

• Bachelor’s Degree in a related field. Bachelor of Social Work preferred.
• 3 – 5 Years of supervisory and program management related experience is required.
• A combination of education and experience may be considered.
• Proven leadership experience with a focus on collaboration, innovation, and diversity.
• Understanding of current employment related legislation, i.e Labour Standards Act, Human Rights Canada Manitoba, Canada Employment, and Employment Equity, EAPD manual, etc.
• Extensive knowledge of Manitoba employment market conditions and challenges including rural and remote Manitoba.
• Knowledge of the essential components of case management as it pertains to vocational rehabilitation
• Knowledge of the mandate and services of Employability Assistance for People with Disabilities.
• Knowledge of community resources that supports the needs of individuals with disabilities.
• Experience in preparing annual budgets including analysis and financial monitoring.
• Ability to manage multiple tasks and meet deadlines through prioritizing and organizing work.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work independently and as a member of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and virtual meeting platforms (e.g., Zoom, Teams).
• Valid Manitoba Driver’s license and access to a vehicle an asset.
• Fluency in American Sign Language (ASL) an asset.