Business & Quality Assurance Analyst

When you join the Alberta Teachers’ Retirement Fund (ATRF), you become a part of a high-performing and collaborative team. We are united in our mission to support and secure the pensions of Alberta’s teachers through diligent stewardship and are committed to our purpose-driven work. Committed to excellence, we are guided by our values in everything we do. At ATRF, you’re a part of a community devoted to making a meaningful impact in the lives of those who educate our next generation.

ATRF has an opportunity for a detail-oriented professional with a passion for process improvement and operational excellence to join our Pension Services team as Business & Quality Assurance Analyst. This role is pivotal in enhancing the integrity, efficiency, and continuous improvement of ATRF’s Pension Administration System (PAS) and other integrated systems.

Reporting to the Director, Pension Services – Business Excellence, this position plays a vital role in testing and optimizing the functionalities and business processes of the operating system by identifying arears for improvement and developing solutions. This position collaborates with various teams within the organization including our Information & Technology Services (ITS) team to ensure business needs and operational execution are aligned, working to optimize efficiency and effectiveness.

The Business & Quality Assurance Analyst focuses on supporting continuous improvement through defining and documenting business requirements, developing testing plans, and performing testing and quality assurance with no responsibility for making programming or coding changes.

The ideal candidate will have a foundation in business operations and systems, along with experience in data validation and quality assurance practices. Success in this role requires strong analytical and problem-solving skills, excellent communication, and the ability to effectively build relationships. A proactive mindset and keen attention to detail will help the successful candidate thrive in a collaborative and fast-paced environment.

For a more detailed job description, please visit the ATRF Careers Page: https://www.atrf.com/careers/career-opportunities/business-quality-assurance-analyst/

Qualifications, Experience and Capabilities

·      Diploma in business administration, computer science/engineering, quality management, or mathematical/statistical science

·      Minimum of two to three years of experience in a role with a focus on business operations, system testing, data validation, and quality assurance practices

·      Experience working with pension administration systems and implementation would be considered an asset

·      Strong understanding of operational workflows and business systems and the ability to apply that knowledge to identify and solve problems.

·      Excellent analytical, problem solving, and communication skills

·      Excellent interpersonal skills with the ability to effectively build relationships

·      Strong verbal and written communication

·      Self-motivated with strong organizational skills, attention to detail, and the ability to effectively multitask and prioritize.

·      Proficient in Microsoft Office Suite, particularly Excel and Word

What We Offer

ATRF’s unique offerings include competitive compensation, a comprehensive benefits package that includes coverage for health, dental, vision and a health/wellness spending account, a flexible work program, and a culture of continuous learning and professional growth.

At ATRF diversity is one of our core strengths. We are committed to providing a diverse and inclusive workplace where everyone feels valued and respected because of their uniqueness. We are an organization that takes pride in ensuring the people we hire and the culture we create reflects and celebrates diversity of thought, background, and experience.

Application Information

Individuals interested in being considered are required to submit a resume and cover letter, attention to Aurlee Crane at [email protected].

We thank all applicants for their interest; however only those selected for an interview will be contacted. ATRF is committed to providing an inclusive and accessible application, recruitment, and selection process for all candidates. If you require accommodations at any point in the process, please let us know and we will make every effort to meet your needs.

The successful candidate will be required to successfully complete a background check including educational verification, criminal record and a credit check. This is a full-time continuing position and requires the incumbent to be located in Edmonton, AB.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.