Systems Analyst II - Health Systems

Location: Montréal, QC, CA, H3B 1S6 Rimouski, QC, CA Qu?bec City, QC, CA Ottawa, ON, CA Toronto, ON, CA Req ID: 49023 Jobs by Category: Technology Solutions Job Function: Technology Status: Full Time Schedule: Regular

Description

Join our team and what we’ll accomplish together

As a global health and wellbeing provider, we at TELUS Health are focused on improving healthcare experiences through technology and human connection. We harness technology to connect healthcare providers and their patients, with the goal of creating better health experiences and building the healthiest communities and workplaces on the planet.

The Public Engineering team provides solutions for different Health Authorities in Canada. TELUS Health Space is one of them, allowing more than 2 millions Canadians to get easy access to their personal health information.

As a Systems Analyst you will play a key role in the deployment and configuration of various servers and applications as it relates to our Personal Health Record (PHR) platform. You will work alongside our business partners, solution architects, vendors and application development teams to investigate, resolve client and integration issues. System Analysts in the team own the deployment process for a cycle from the initial package to the final delivery.

What you’ll do:

• Participate in the installation of new software and software upgrades
• Maintain and build automation scripts
• Provide 3rd level and on-call support as necessary
• Test, identify issues, troubleshoot to determine root cause
• Track issues and ensure that they are resolved satisfactorily
• Develop and design automation tools to support your daily activities

Qualifications

What you bring

• 3+ years experience with MSFT environment
• 3+ years experience with SQL
• 3+ years of experience in a similar role within a large, complex organization
• Windows Server 2019 - IIS 10
• Microsoft SQL Server 2022 Entreprise
• PowerShell
• Basic understanding of Networks
• Strong problem-solving skills
• Team player
• Solid understanding of MSFT operating systems
• Good understanding of data structures and logs
• Willing to work in a 24 x 7 on call rotation

Great-to-haves

• GitHub
• JIRA
• Confluence
• Microsoft Certified Solutions Associate (MCSA)

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

#LI-REMOTE

Salary Range: $63,000-$95,000 Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.