Product Manager, Commercial Banking

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

As a Product Manager on the Commercial Banking Product team, you’ll define the product vision, strategy and drive the execution in alignment with business goals and customer needs. You’ll develop product strategy & vision, own the product roadmap, showcase cross-functional leadership and customer centric thinking. You’ll manage products from ideation and research, through to development, launch, and beyond. You’ll monitor product performance, analyze data, and listen to feedback; to continually optimize products and the value they deliver to members and Vancity.

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work on-site at least once a week.

In this role, you’ll report into Senior Manager of Business and Commercial Product.

A typical day would involve:

• Building a deep understanding of our products, member needs, strategic goals, and the market environment.
• Leading the creation of commercial product strategy and roadmap.
• Championing an insights-driven approach to understand what members value most and create solutions to achieve our goals.
• Collaborating with stakeholders across the organization (IT, Sales, Marketing, Legal, Risk etc.) to evolve and prioritize roadmaps, assess new opportunities, and support the delivery of high-quality solutions.
• Partnering with Technology and Business stakeholders across the organization to creatively solve problems, define business requirements, assess feasibility, prioritize features, and deliver product solutions
• Monitoring product performance, analyzing data, listening to feedback, and making insights-driven decisions to optimize the experience and performance.
• Manage Product profit and loss (P&L)
• Managing product compliance and core operations to ensure products remain compliant and competitive in market.
• Contributing to a culture of product management excellence and customer obsession.

You have:

• Bachelor’s degree in finance, Economics, Mathematics, Statistics, Computer Science, or a related field.

• Added bonus if you have a master’s degree in any of the above disciplines
• At least 5-10 years of experience in product management
• Experience working in the financial services and banking sector; added bonus if you have experience working on Small-Mid Sized Business and Commercial banking products
• Strong prioritization, road mapping, data analysis and communication skills
• Strong written and verbal communication skills, including excellent PowerPoint presentation and Excel skills
• Proficient in defining and gathering business requirements

• Added bonus if you are a Certified Financial Planner (CFP) or a Chartered Financial Analyst (CFA) candidate
• Added bonus if you have Profit & Loss (P&L) management experience
• Added bonus if you have data analytics, financial modelling, SQL, Python, Power BI, Tableau skills

You are:

• A Problem Solver – You are a seasoned Product Manager motivated by solving problems and creating technical solutions to make a positive impact.
• Analytical – You are a strong problem solver who’s always curious to explore and analyze feedback, data, and insights to uncover problems and identify opportunities to act on.
• Collaborative – You build strong relationships with stakeholders. Collaboration and communication are at the core of how you operate. You can translate technical complexity into simplicity for all.
• Organized – You have the planning, project management, and decision-making skills needed to manage a complex portfolio with a broad stakeholder group.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $81,200 to $122,000. The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until filled

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at [email protected] for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.

Education

• Post Secondary Education/Diploma or better in Business Administration
• Post Secondary Education/Diploma or better in Marketing

Skills

• Problem Solving
• Relationship Building
• Communications