Scheduling Technician

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

Join our newly developed, centralized Academic Quality and Operational Excellence (AQOE) team at NAIT and put your communication and puzzle-solving talents to work as a Scheduling Technician.

In AQOE, we love solving problems, making things run smoothly, and ensuring our students and instructors have the best experience possible. We’re looking for a Scheduling Technician who enjoys cracking complex scheduling puzzles, building great relationships, and working as part of a supportive team.

You’ll be at the heart of our scheduling operations, making sure classes, labs, and programs fit together like a well-designed puzzle. You’ll work closely with Academic Operations Specialists, Operations Admins, Academic Leadership, and other Scheduling Technicians to build schedules that work for everyone – students, instructors, and the institution as a whole. If you love organizing, problem-solving, and collaborating with others, this is the role for you!

Key Responsibilities:

• Work with academic staff to create class and program schedules that make the best use of space and resources.
• Solve scheduling challenges by balancing student needs, instructor availability, and space limitations.
• Use Infosilem, IWAS, and Campus Solutions software to build and maintain accurate schedules.
• Meet deadlines and adjust schedules as needed to accommodate changes.
• Build strong relationships to ensure smooth scheduling operations.
• Contribute to a team-oriented environment where best practices and ideas are shared to improve scheduling processes.

Skills and Abilities:

• A talent for puzzle-solving—you enjoy tackling scheduling challenges and finding creative solutions.
• Strong relationship-building skills—you’re great at collaborating with colleagues and communicating effectively.
• Experience with PeopleSoft Campus Solutions or similar student information systems.
• Familiarity with scheduling software (Infosilem experience is a big plus!).
• A detail-oriented mindset with the ability to juggle multiple priorities.
• Strong communication skills—you can explain complex information in a clear and professional way.
• Proficiency in Microsoft Office and the ability to use technology to streamline work.

Qualifications and Experience:

• High school diploma. Post-secondary diploma or degree is considered an asset
• 3-5 years of experience in an office environment.
• A demonstrated ability for problem-solving and working independently to find solutions.
• Experience in a post-secondary scheduling office would be a significant asset.

Why Join AQOE?

• People-first culture: In AQOE, we believe in putting our people first, supporting professional growth, and fostering an inclusive work environment.
• Collaborative & innovative environment: Be part of a forward-thinking portfolio that values new ideas and continuous improvement.
• Impactful work: Play a crucial role in shaping the student experience and academic operations at NAIT.

If you love solving scheduling challenges, working with a great team, and making a difference in the student experience, we’d love to hear from you!

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

Remuneration: $48,257.04–$62,451.48 annually, plus a comprehensive benefits package. (Classification – Administrative Support V).

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

We are proud to have been named one of Alberta’s Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at [email protected].

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