Senior Manager, Partner Services

A career as a Senior
Manager, Partner Services, in the National Bank team means leading strategic
growth and innovation in a dynamic, client-focused environment. This role offers the
opportunity to shape the future of equipment financing across Canada by
building strong partnerships, driving performance, and delivering tailored
financial solutions. If you're passionate about leadership, strategy, and
making a tangible impact, this job is for you.

Your Role

• Design and implement strategic finance
  programs for key partners, ensuring alignment with business goals and
  regulatory standards.


• Lead and grow a portfolio of small
  and mid-ticket equipment financing programs, driving profitability and
  partner satisfaction.


• Collaborate and influence across departments to
  integrate scalable solutions and enhance operational efficiency.


• Represent and advocate for OneEquipment in
  the marketplace, building visibility and trust with partners and industry
  stakeholders.


• Evaluate and optimize partner performance
  and compliance of operational and regulatory risks through data-driven models,
  CRM tools, and annual reviews.


• Champion and sustain a culture of high
  performance, inclusion, and continuous improvement.

Your Team

You’ll be part of the
Partner Services team, a collaborative and agile group within the
OneEquipment business line. Reporting to the Senior AVP, Partner
Services, you’ll work closely with leaders across finance, credit, legal,
and operations. Our team is known for its entrepreneurial spirit, strong
relationships, and commitment to delivering exceptional client experiences.

We value continuous
learning and internal mobility. Our personalized training programs, including
data academies, language training, Harvard Learning Center access, and coaching
and mentoring support, are always available to help you grow your expertise.

Prerequisites:

• A post-secondary degree in business, finance, or a related field.


• At least 10 years of experience in financial services, with a
  strong background in equipment financing, business development, and risk
  management.


• Proven ability to lead strategic initiatives and manage complex
  partner relationships.


• Experience with credit risk analysis and performance management
  frameworks.


• Willingness to travel across Canada and work flexible hours when
  needed.

Soft Skills to
Highlight in Your Application

• Strong organizational and time management abilities


• Excellent negotiation and communication skills


• A collaborative mindset and ability to work cross-functionally


• Passion for client service and relationship building


• Adaptability and openness to change

Be Part of a Bold New Chapter
As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.


Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. 
 
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic 
 
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 
 
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
 
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.  
 
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? 
 
Come live your ambitions with us!