Waiter/Waitress – Resort Dining

CEM Resorts is a premier luxury hospitality destination in Toronto, offering world-class experiences that combine elegance, comfort, and personalized service. Our signature dining experiences are crafted to exceed the expectations of our guests with exceptional cuisine and hospitality. We are currently seeking passionate and professional individuals to join our fine dining team.

Position Overview:

As a Restaurant Server in our luxury dining establishment, you will be the face of our hospitality. You will ensure our guests receive seamless, personalized, and memorable dining experiences from the moment they are seated to their final farewell. This is a role for individuals who excel in high-end service environments and understand the art of hospitality.

Key Responsibilities:

• Greet and serve guests in a professional, attentive, and friendly manner

• Present menus, explain daily specials, and provide food and beverage recommendations

• Take and relay accurate food and beverage orders to kitchen and bar staff

• Ensure timely delivery of food and beverages

• Monitor guest satisfaction and respond to requests or concerns promptly

• Maintain cleanliness and elegance of the dining area at all times

• Prepare tables by setting up linens, silverware, glasses, and other essentials

• Collaborate closely with kitchen and service staff to ensure smooth operations

• Upsell specials and premium offerings to enhance guest experience and revenue

• Follow all health, safety, and sanitation guidelines as per resort and local regulations

Qualifications:

• Previous experience as a server in a fine dining or luxury hospitality environment preferred

• Exceptional interpersonal and communication skills

• Polished appearance and professional demeanor

• Strong knowledge of food, wine, and fine dining etiquette

• Ability to work flexible hours including evenings, weekends, and holidays

• High attention to detail and commitment to outstanding service

• Smart Serve certification or equivalent (required in Ontario)

• Ability to handle a fast-paced and upscale environment with grace and efficiency

What We Offer:

• Competitive hourly wage plus gratuities

• Staff meals and uniform provided

• Opportunity to work in a prestigious luxury resort setting

• Growth opportunities within the CEM Resorts hospitality network

• Employee wellness programs and recognition incentives