Director, Lending and Payments Portfolio Analytics & Performance Management - Tangerine

Requisition ID: 232326

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

The Director, Lending & Payments Portfolio Analytics & Performance Management leads product and portfolio analysis & planning team to inform the overall Lending and Payments growth strategy; to support decision-making for business investments, product development & enhancements, marketing strategies, and pricing recommendations. Key success measures include: attaining P&L objectives for Lending & Payments overall and the results of pricing, acquisition, volume and balance growth levers.

Is this role right for you? In this role, you will:

• Lead Tangerine Lending & Payments Portfolio Analysis & Ensuring Targeted Economics & Profitability to drive market leading volume & balance growth across credit cards, unsecured lines & loans, secured lending and day-to-day payments.
• All Lending & Payments forecasting, planning & reporting including annual, quarterly, monthly & daily targets, forecasting & reporting supporting the portfolio lifecycle management and business investment prioritization efforts in coordination with Tangerine Finance
• Leadership of Lending P&L monitoring, business case and results tracking/reporting as a key partner to Tangerine Finance and with Scotiabank Treasury to lead FTP & funding strategies on behalf the Tangerine Lending team
• The Director, Portfolio Analytics & Product Performance is also the department’s Data Steward, the business owner of the data for the Lending Data Domain and provides oversight and governance for the department’s data.
• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Develops and executes business line strategies that align with targets, divisional and overall business goals. Works with partners as required to implement strategic direction.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• BA requirement, MBA an asset
• CFA an asset
• 5+ years in a product or analytics role with strong understanding of P&L drivers and financial reporting
• 10+ years in a banking/lending/financial services experience
• Strong analytics acumen required - Lending P&L portfolio drivers, pricing and analytics experience preferred
• Knowledge of lending products, both unsecured and secured

What's in it for you?

• Help lead the design of Canada’s most innovative digital wealth experience.
• Work in a mission-driven culture that prioritizes empowerment, diversity, and continuous learning.
• Join a modern banking environment where design plays a central role in shaping client value.
• Be part of a high-visibility team that is reimagining the future of personal finance in Canada
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

• 
  Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.