Clerk C - Emergency Management Assistant

Under the general supervision of the Emergency Management Coordinator, the Emergency Management Assistant performs research and provides administrative support to the City’s Emergency Management Program, including the Office of Emergency Management (OEM); coordinates and supports the City’s emergency management and business continuity training program; and assists with maintaining the City’s Emergency Operations Centre (EOC) in an ongoing state of readiness.

During a major emergency, disaster and/or event, the Emergency Operations Centre (EOC) becomes the focal point for the coordination and management of emergency response activities. The Emergency Management Assistant provides administrative support to the EOC, including overseeing any additional administrative staff temporarily assigned to the EOC during any period of time when the EOC is activated.

The City of Winnipeg’s Emergency Management Program is intended to enable the City’s elected officials, administration, operations, external agencies and citizens to effectively prepare for, respond to, and recover from major emergencies, disasters and/or events. The overall Program encompasses the development, implementation, assessment, and maintenance of plans and procedures, training and education, and services and activities related to risk mitigation, emergency preparedness, business continuity, emergency response, and disaster recovery.

As part of the development and implementation of plans and procedures, training and education, and services and activities related to business continuity, staff including this position that work in the Office of Emergency Management (OEM) may be privy to confidential labour relations information regarding labour disputes and strikes.

As the Emergency Management Assistant, you will:

• Perform research and provide administrative support to the City’s Emergency Management Program, including the Office of Emergency Management (OEM)

• Coordinate and support the City’s emergency management and business continuity training program

• Assist with maintaining the City’s Emergency Operations Centre (EOC) in an ongoing state of readiness

• During a major emergency, disaster and/or event, provide administrative support to the Emergency Operations Centre (EOC), including overseeing any additional administrative staff temporarily assigned to the EOC

Your education and qualifications include:

• A diploma in Administrative Assistant, Office Administration or Business Administration; or a combination of education, training and experience.

• Successful completion of courses from a recognized educational institution in any of the following certificate programs would be considered an asset:

• Emergency Management.
• Incident Command System (ICS).
• Business Continuity.

• Two (2) or more years’ experience providing administrative support in a fast-paced environment.

• Experience working in an emergency management or emergency response environment would be an asset.

• Experience working with confidential documents/information and exercising discretion in providing information to others.

• Experience using Microsoft Word and Outlook at an advanced level and Microsoft Excel at an intermediate level.

• Experience drafting, editing and proofreading documents and correspondence.

• Excellent organizational skills with the ability to prioritize and multi-task in a deadline driven environment with time constraints.

• Excellent analytical and problem-solving skills with the ability to make sound decisions demonstrating good judgement when dealing with highly confidential or sensitive situations.

• Excellent verbal communication skills.

• Excellent written communication skills.

• Excellent interpersonal skills with the ability to establish and maintain strong working relationships with clients, co-workers, supervisors, and other agencies and professionals (i.e. Police, Firefighters, Paramedics and other health care professionals) in a collaborative, team environment.

• Ability to work independently and take initiative.

• Ability to exercise sound judgement under pressure and stressful conditions, and adapt well to changing situations and new technology.

• Ability to handle confidential information and sensitive issues with tact, diplomacy, integrity and discretion.

• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

CONDITIONS OF EMPLOYMENT:

• The successful applicant must possess and maintain legal eligibility to work in Canada.
• Ability to obtain and annually maintain a clear Level 2 Security Check from the City of Winnipeg Police Service, satisfactory to the Employer. Check will be coordinated by the Winnipeg Fire Paramedic Service with the Winnipeg Police Service.
• Willingness and ability to successfully complete additional training and/or certificates relevant to this position’s duties within specified timeframes, if requested by WFPS management, is a condition of employment.