Business Analyst, Digital Product Management

Requisition ID: 190738

Career Group: Corporate Office Careers

Job Category: Digital Product Management

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Ontario

City: Mississauga

Location: Tahoe Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

We are looking for a Business Analyst within our Digital Product Management team to act as the detail driven partner who converts business ideas and data into clear business requirements with robust business cases and ensures smooth product delivery. In this role, you will work closely with internal stakeholders including product managers, loyalty, marketing teams, digital channels, IT solutions and external vendors to keep projects on track and ensure every roadmap decision is backed by evidence.

Here’s Where You’ll Be Focusing

Requirements Gathering and Documentation

• Work with stakeholders across marketing, loyalty, product and digital experience platform teams to gather and define business requirements for requests coming from these teams
• Plan and run workshops with marketing and IT teams to capture business needs, validate and document these requirements
• Maintain up-to-date documentation of requirements and related changes
  
  

Prioritization

• Support product manager for prioritization by ensuring business revenue impact, effort and risk are documented
• Keep the backlog current with change in priorities or business impact
• Ensure transparency for stakeholders by creating dashboards and continuously keeping them up to date
  
  

Roadmap creation support

• Assist Product Manager to translate strategy into a sequenced product roadmap
• Maintain roadmap visuals, dependency maps, and quarterly OKRs alignment documents
  
  

Cross Functional Communication

• Serve as a liaison between business stakeholders and technical teams, ensuring clear and effective communication
• Support in change management processes and ensure that all impacted stakeholders are informed and prepared for new functionality or updates
  
  

Vendor evaluation and documentation

• Help define vendor evaluation criteria and requirements
• Create scorecards and support comparisons of vendors
• Support product manager with findings and recommendation presentations.
• Track contractual obligations, SLA’s and renewal timelines
  
  

Project Management & Collaboration

• Assist in planning, execution and delivery of projects owned by Digital Product Management team
• Collaborate with IT business partner and solutions team to ensure the solution designs meet business requirements
• Coordinate cross functional activities and support product manager for ensuring alignment between business, technical and vendor teams
• Monitor project risks, dependencies, issues and escalate when needed
• Support project preparation of status updates, dashboard and stakeholder communications
• Maintain project documentation, decision logs and status updates
• Support user acceptance testing (UAT) and defect triage
  
  

Measurement

• Monitor post-launch health metrics, collect feedback, and feed insights back into the roadmap
• Work with internal and external stakeholders for enhanced tracking for various initiatives
  
  

What You Have To Offer

• Undergraduate degree in business or related field
• Minimum 3+ years as Business Analyst, Product Analyst, or similar role
• Strong communication skills with the ability to work across technical, business, and vendor teams
• Experience participating in vendor selection, RFP/RFI processes, or supplier evaluations.
• Skilled facilitator who can run workshops and cross functional sessions in a fast-moving environment
• Ability to manage multiple projects and vendors while maintaining clear documentation and status updates
• Experience building business cases and using prioritization frameworks
  
  

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off
  
  

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.