Senior Manager, Real Estate Operations

Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $70 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

About The Role

As the leader of the Real Estate team, you will manage Wealthsimple’s real estate portfolio, facilities and operational budget, external vendors and partnerships along with their respective contracts. You will also be responsible for leading the team that designs programs and policies that bring to life a world class employee workplace experience that combines in office experiences. This is a role based out of our Toronto office, reporting to the Senior Director, HR Services.

Key Responsibilities

Real Estate Portfolio Management:

• Managing real estate transactions across the full life cycle of Wealthsimple’s real estate portfolio, including new lease negotiations, renewals, and office decommissions
• Managing the relationship between Wealthsimple and its landlords, commercial real estate brokers, architects, contractors, and the city’s permitting offices
• Overseeing leasehold improvements, procurement at scale, retrofits and construction within existing or newly acquired properties in line with lease obligations
• Managing financial transactions relating to lease obligations (base rent, utilities, additional expenses and annual reconciliations)
  
  
  

Vendor Contract Management:

• Manage vendor selection processes; source and run RFP process for new vendor relationships for any large scale service contracts
• Monitoring spend and overall contract SLA delivery for core vendors; managing contract renewals, and performance managing out low performing vendors
• Shaping growth and contract expansion within existing vendor relationships, innovating on service offerings and consolidating functions where applicable
  
  
  

Program/Project Management:

• End to end execution of real estate programs and projects, providing the steps and / or costs associated with implementation, providing recommendations on a preferred approach
• Leading cross-functional real estate and workplace projects and coordinating internal and external stakeholders
• Implementing / rolling out programs seamlessly to the team, with consideration to change management and employee communications for smooth adoption
  
  
  

Workplace Analytics:

• Data collection, analysis and insights tracking office utilization, growth and remote employee distributions; providing insights based on occupancy trends and growing remote employee densities
• Provide taxable benefit reconciliation report for payroll on a monthly basis for food & beverage program
  
  
  

What You Bring:

• 10+ years of relevant experience and a post-secondary degree in corporate real estate and/or facilities management, or an equivalent combination of education and experience
• Experience in managing a portfolio of workplaces across multiple jurisdictions
• Knowledge of construction codes, by-laws, facilities management, operations, health and safety, and industry standards pertaining to workplace planning, design and construction.
• Expertise in planning and design of workspaces, construction cost estimation
• Experience with financial budgeting and processes, operations, and construction contract policies, procedures, and audit requirements to manage and control project expenditures
• In-depth knowledge of process and/or facility management tools and methodologies
• Technical leader in workplace operations and operational analytics, viewed as a thought leader for innovation
• Able to work in a stressful environment and remain calm providing decision making with limited information
• Collaboration & team skills; with a focus on cross-group collaboration
  
  
  

Why Wealthsimple?

Competitive salary with top-tier health benefits and life insurance

Retirement savings matching plan using Wealthsimple for Business

20 vacation days per year and unlimited sick and mental health days

Up to $1,500 per year towards wellness and professional development budgets respectively

90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year

A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)

Company-wide wellness days off scheduled throughout the year

We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!

Read our Culture Manual and learn more about how we work.

Technology & Innovation at Wealthsimple

We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.

DEI Statement

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.