Service Advisor

Job Details

Description

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"—your passion, your purpose, your potential.

Love talking cars and helping people? Join the team at Subaru of Moncton as a Service Advisor!

At Subaru of Moncton, we’re all about trust, safety, and putting our drivers first. As a Service Advisor, you’ll be the friendly face our customers count on when it’s time for vehicle maintenance or repair. You’ll guide them through the service process, keep them informed, and make sure they drive away confident and satisfied. If you’re organized, customer-focused, and know your way around a service lane, this could be your next great move!

Hourly Wage Range: $19.65 – $23.00, plus performance bonus

What You’ll Be Doing

• Welcome Subaru owners with a warm, professional greeting and a can-do attitude.
• Listen closely to understand what’s going on with their vehicle.
• Check warranties or coverage and explain it in easy-to-understand terms.
• Prepare clear, accurate estimates for parts and labour.
• Create detailed repair orders that tell the full story.
• Keep customers in the loop with honest updates and realistic timelines.
• Stay organized by tracking service records and completed work.
• Keep your skills sharp with ongoing training and Subaru-specific updates.
• Collaborate with technicians and teammates to ensure a smooth service experience.
  
  

What You Bring To The Team

• 1–2 years of experience in customer service - Service Advisor experience is a strong asset.
• A natural ability to connect with people and make them feel heard.
• Confidence communicating clearly, both in person and over the phone.
• A collaborative mindset and willingness to pitch in wherever needed.
• Solid organizational skills and the ability to keep things moving.
• Curiosity and a drive to learn, especially when it comes to Subaru’s latest tech and tools.
• A valid driver’s license and a clean abstract.
  
  

Why You'll Love Steele Auto Group

At Steele Auto Group, you’re not just joining a company—you’re joining a community. We’re all about:

• Work Boot Reimbursement – Receive up to $350 in reimbursement immediately - no waiting required!
• Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years), because your future matters.
• Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.
• Mental Health & Wellness Support – 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
• Growth Opportunities – We promote from within and support your professional journey.
  
  

Steele Auto Group is more than just a workplace; it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.

If you’re ready to be part of a team that values trust, teamwork, and top-notch service, we’d love to meet you. Apply today and help keep our Subaru community on the road, safely and confidently.

Based in Moncton, NB!

Learn more about us at www.steeleauto.com

We can’t wait to meet YOU!