Sales Representative
Moncel
Date: 3 weeks ago
City: Toronto, ON
Contract type: Full time
About Us
Moncel is one of the fastest growing companies in the online education space. With 7 international brands, and operations in Canada, Australia, and the United States, we are an exciting blend of the technology and learning sectors. Our company is made up of a rapidly growing team of talented professionals, focused on delivering the highest standard of online training to the food and hospitality sectors worldwide.
Over the last decade our start-up has grown from a small team of two in Brisbane, Australia to a global group determined to improve the way online education is performed.
In addition to our business goals in commercial training & education services, we are proud of our commitments to charitable activities. Moncel regularly engages with and donates to organizations that support the community in the area of public health, as well as helping feed tens of thousands of people each year.
About The Role
The Sales Representative role with Moncel is a dynamic, remote position focusing on engaging clients across Canada and the US. As a key member of the Sales Team, you will qualify and convert business-to-business leads nationwide, build and maintain strong client relationships, and report directly to the Team Lead, with strategic alignment to the VP of Sales.
In this role, you will collaborate with marketing, customer service, and product teams to promote Moncel’s online food safety and alcohol service compliance certification courses, driving revenue growth and helping businesses stay compliant in critical industries.
What You’ll Be Doing
The hiring process at Moncel is designed to select the best candidates for high-performance teams. It starts with an initial screening interview to gauge qualifications and fit. We then delve into a detailed evaluation of skills and past experiences, including aptitude and practical skills testing. Candidates are also required to provide a comprehensive work history, ensuring a transparent understanding of their professional journey. The final stage involves senior management focusing on cultural fit and alignment with our core values. This thorough process is key to maintaining our high standards and finding candidates who embody our ethos and objectives.
Please Note
We are an equal opportunity employer. All applicants must be authorized to work in Canada. Any applicants not meeting this criteria will not be considered eligible for the position.
As part of our employment verification process, we may contact your current and/or previous employers to confirm your resignation, including your last working day.
Moncel is one of the fastest growing companies in the online education space. With 7 international brands, and operations in Canada, Australia, and the United States, we are an exciting blend of the technology and learning sectors. Our company is made up of a rapidly growing team of talented professionals, focused on delivering the highest standard of online training to the food and hospitality sectors worldwide.
Over the last decade our start-up has grown from a small team of two in Brisbane, Australia to a global group determined to improve the way online education is performed.
In addition to our business goals in commercial training & education services, we are proud of our commitments to charitable activities. Moncel regularly engages with and donates to organizations that support the community in the area of public health, as well as helping feed tens of thousands of people each year.
About The Role
The Sales Representative role with Moncel is a dynamic, remote position focusing on engaging clients across Canada and the US. As a key member of the Sales Team, you will qualify and convert business-to-business leads nationwide, build and maintain strong client relationships, and report directly to the Team Lead, with strategic alignment to the VP of Sales.
In this role, you will collaborate with marketing, customer service, and product teams to promote Moncel’s online food safety and alcohol service compliance certification courses, driving revenue growth and helping businesses stay compliant in critical industries.
What You’ll Be Doing
- Qualify incoming and outbound leads to identify high-potential opportunities.
- Convert qualified leads into customers using tailored sales techniques and solution-based selling.
- Build and manage a robust sales pipeline, ensuring consistent follow-up and engagement.
- Conduct cold calls and email outreach to generate new business opportunities.
- Manage customer accounts, addressing issues, identifying upsell/cross-sell opportunities, and ensuring retention.
- Maintain accurate lead and account data in CRM systems like Salesforce for reporting and forecasting.
- Represent Moncel’s brands across all customer interactions, reinforcing trust and credibility.
- Collaborate cross-functionally with marketing, customer service, and product development teams to improve lead conversion and client experience.
- Proficient with CRM software (Salesforce preferred) to manage pipelines and track customer interactions.
- Comfortable using outreach tools such as Outreach, Salesloft, Apollo, or similar.
- Strong prospecting and hunting skills, including high-volume outreach and cold calling.
- Excellent verbal and written communication skills for persuasive sales interactions.
- Proven selling and negotiation abilities to close B2B deals.
- Resilient, persistent, and self-motivated to meet sales targets in a remote environment.
- Adaptable and resourceful in response to changing market conditions or compliance requirements.
- Skilled at time management and task prioritization in a high-volume, remote sales role.
- Post-secondary degree in business, marketing, or a related field, or equivalent experience.
- 2+ years of B2B sales experience (SDR or full-cycle), with a track record of meeting or exceeding sales targets.
- Experience using digital communication and documentation tools (Google Suite, PandaDocs).
- Demonstrated success in lead qualification, conversion, and account management.
- Prior remote work experience or proven ability to thrive in a self-directed setting.
- Fully remote work with flexible scheduling
- Comprehensive onboarding and ongoing product training
- Opportunity to work across Canada and the US markets
- Collaborative team environment with cross-functional support
- Professional development and career growth pathways
- Access to industry-leading sales tools and resources
- Recognition programs for top performers
The hiring process at Moncel is designed to select the best candidates for high-performance teams. It starts with an initial screening interview to gauge qualifications and fit. We then delve into a detailed evaluation of skills and past experiences, including aptitude and practical skills testing. Candidates are also required to provide a comprehensive work history, ensuring a transparent understanding of their professional journey. The final stage involves senior management focusing on cultural fit and alignment with our core values. This thorough process is key to maintaining our high standards and finding candidates who embody our ethos and objectives.
Please Note
We are an equal opportunity employer. All applicants must be authorized to work in Canada. Any applicants not meeting this criteria will not be considered eligible for the position.
As part of our employment verification process, we may contact your current and/or previous employers to confirm your resignation, including your last working day.
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