Sales Enablement Specialist
OpenText
Date: 12 hours ago
City: Waterloo, ON
Contract type: Full time

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
We are seeking an innovative and results-driven Instructional Designer to join our Sales Enablement team. This role is key to developing impactful learning solutions that enhance sales performance across a fast-paced global organization. You will design and implement cutting-edge learning programs, working closely with key stakeholders to support various initiatives such as onboarding, our Sales Excellence Program, and ongoing professional development. Your work will directly influence sales effectiveness and contribute to OpenText’s long-term success.
What The Role Offers
Instructional Design Expertise
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
We are seeking an innovative and results-driven Instructional Designer to join our Sales Enablement team. This role is key to developing impactful learning solutions that enhance sales performance across a fast-paced global organization. You will design and implement cutting-edge learning programs, working closely with key stakeholders to support various initiatives such as onboarding, our Sales Excellence Program, and ongoing professional development. Your work will directly influence sales effectiveness and contribute to OpenText’s long-term success.
What The Role Offers
Instructional Design Expertise
- Domain Expertise: Deep understanding of and ability to apply instructional design models (ADDIE, Bloom’s Taxonomy, Kirkpatrick Evaluation Model, Experiential Learning, etc.)
- Creative Solutioning: Develop innovative, engaging, and impactful learning experiences that cater to a global and diverse sales force.
- Multimedia Proficiency: Experience in video editing, graphic design, and interactive media development for training content.
- Technical Skills: Proficient in HTML, CSS, LMS administration, and design frameworks to create seamless learning experiences across various platforms.
- Tools Expertise: Proficient in industry-standard authoring tools (e.g., Articulate Storyline, Camtasia, Vyond, Synthesia, etc.) with a solid understanding of SCORM, xAPI, and other standards.
- Diverse Learning Modalities: Lead and collaborate on the design and delivery of varied learning modalities, including eLearning, instructor-led training (ILT), virtual ILT, peer-to-peer learning, job aids, and performance support tools.
- Engaging Experiences: Leverage the latest instructional design technologies to maximize learner engagement, retention, and skills transfer.
- Content Strategy: Develop and deploy strategies for designing scalable, impactful, and measurable learning solutions that align with business goals and sales performance.
- Project Leadership: Take ownership of complex instructional design projects from concept through to implementation, balancing multiple priorities and deadlines.
- Cross-Functional Collaboration: Work closely with cross-functional teams, including subject matter experts, sales leadership, and technical teams, to ensure alignment and success of learning programs.
- Communication: Communicate effectively with stakeholders at all levels, providing regular updates, managing expectations, and sharing progress.
- Impact Measurement: Use Kirkpatrick’s levels of evaluation to assess the effectiveness and business impact of training programs.
- Data-Driven Adjustments: Gather and analyze feedback from learners, managers, and stakeholders to continuously improve learning experiences.
- Content Maintenance: Ensure training content remains up-to-date and relevant to evolving business needs and product offerings.
- Bachelor’s degree in Instructional Design, Education, Learning Technologies, Communications, Business or related field.
- Instructional Design Experience: 3-5 years of experience in instructional design, learning development, or a related field.
- Sales Enablement Expertise: Experience working in sales enablement or sales training, preferably in a technology or SaaS company.
- Project Leadership: Proven track record of leading complex learning projects from concept to implementation.
- We offer competitive salary and a benefits package.
- Opportunity to lead a growing team and shape the future of learning in a cutting-edge tech company.
- Access to professional development and training.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
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