Program Coordinator

Classification & Regular Hours

Hours per Week: 35

Salary Grade: Level O

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Department of Computer Science’s mission is to be a cornerstone of society’s development through computer science education of students, the creation and dissemination of knowledge, innovative partnerships with industry, government, and other educational institutions in the global community.

Responsibilities

The Program Coordinator is responsible for supporting the effective and efficient administration, financial, and logistical functions of the courses and laboratory sessions within the Department of Computer Science. The role contributes to ongoing refinement of administrative processes and procedures, creates and distributes various complex examination schedules using specialized software, creates, maintains and updates specialized departmental databases, generates data and reports for review, coordinates outreach and recruitment activities and events, maintains and updates program websites, provides support for laboratory upgrades and assists with processing various financial transactions as required. The Program Coordinator will also act as a resource for faculty members and instructors with the day-to-day administration of courses and laboratory sessions, assisting with the resolution of issues and providing guidance regarding Faculty/Program, and University procedures in response to inquiries, providing referrals to other individuals or resources as required. The role will also facilitate the Computer Science Department Undergraduate Awards process, including managing student award submissions, interfacing with the Registrar’s Office, and managing student interviews and award notifications.

Qualifications

Education:

• 3 year University Degree in Business Management/Administration or related field
• University Degree in Computer Science preferred

Experience:

• 4 years of experience providing financial and administrative support and project coordination in an academic environment
• Experience coordinating logistics of specialized courses and laboratories
• Experience coordinating academic outreach activities is preferred

Knowledge, Skills & Abilities:

• Familiarity with social media platforms relevant to student populations
• Ability to plan and coordinate events of various sizes; familiarity with large scale events an asset
• Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications as required
• Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Self-driven, independent, resourceful and innovative thinker who is highly motivated to successfully complete work assignments
• Ability to apply active listening to hear and understand the complete message being communicated
• Competency to maintain confidentiality and treat sensitive information with discretion
• Ability to establish rapport with people from diverse backgrounds
• Demonstrated ability to understand and resolve external and internal partner issues
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
• Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders
• Strong mathematical and analytical skills to complete accurate calculations
• Ability to multi-task and maintain an organized and effective personal work environment
• Adapts readily and effectively to changing priorities and demands
• Personable and courteous in working relationships with colleagues, faculty members, students and the public
• Ability to make appropriate decisions and resolve issues by identifying the critical elements of a problem situation and considering each aspect
• Ability to interact professionally with students, staff, faculty, and other members of the University community
• Strong mathematical and analytical skills to complete accurate calculations
• Ability to work effectively as a member of the team to achieve department goals
• Ability to work within a flexible schedule to accommodate the University events and activities
• Intermediate proficiency required in Microsoft Office in order to prepare emails, correspondence, announcements, and to input data into spreadsheets and databases
• Familiarity with software applications used by Western preferred – e.g. Brightspace, Cascade, PeopleSoft HE, PeopleSoft Financials, specialized scheduling software
• Familiarity with academic calendar and programs offered at Western preferred
Familiarity with Western policies and guidelines preferred

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.