Manager, Credit

A career as a
Manager, Credit in the Small-Ticket Credit team means leading with purpose,
mentoring a high-performing team, and making impactful credit decisions that
balance risk and opportunity. This role offers the chance to shape the credit
experience for clients while fostering a culture of collaboration, innovation,
and continuous improvement.

This employment
opportunity allows you to make a real difference by applying your leadership,
financial analysis, and decision-making expertise in a fast-paced,
customer-focused environment.

Your role

• Lead and support a team of credit
  professionals by providing coaching, mentorship, and performance feedback.


• Adjudicate credit applications
  within your authority and prepare recommendations for higher-level
  approvals.


• Ensure timely and accurate
  processing of credit applications in line with policy and risk appetite.


• Investigate potential fraud and
  validate the authenticity of financial documents and statements.


• Collaborate with internal
  stakeholders to communicate decisions, manage appeals, and improve
  processes.


• Monitor team performance and
  contribute to continuous improvement initiatives.


• Specify terms and conditions
  for approved applications or clearly communicate reasons for declines.

Your team

The Small-Ticket
Credit team is a dynamic group of professionals who work collaboratively to
deliver exceptional service and sound credit decisions. You will report to the National
Credit Director, Small-Ticket and be part of a team that values agility,
innovation, and proactive problem-solving.

We aim to offer you
maximum flexibility to support your quality of life, including a hybrid work
environment and adaptable scheduling.

The company values continuous
development and internal mobility. Our personalized training programs, based on
experiential learning, help you master your role and explore new areas of
expertise. Tools such as the Data Academy, language training, Harvard Learning
Center, and coaching and mentoring support are always available to you.

What you bring

• Post-secondary education in business administration or equivalent
  experience.


• At least 4 years of experience in a supervisory or management
  role.


• Minimum of 3 years of experience in the financial industry.


• Strong knowledge of credit policy and financial statement
  analysis.


• Proven ability to lead, coach, and motivate a team in a fast-paced
  environment.

Soft skills to
highlight in your application

• Leadership and team-building


• Communication and interpersonal skills


• Analytical thinking and attention to detail


• Conflict resolution and negotiation


• Adaptability and decision-making under pressure

Be Part of a Bold New
Chapter

As we transition from Canadian Western Bank (CWB) to National Bank of Canada
(NBC), we’re looking for talented individuals to join us on this exciting
journey. While you’ll begin your role at a CWB location, you’ll be part of a
forward-thinking team preparing for a seamless move to NBC.

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. 
 
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic 
 
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 
 
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
 
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.  
 
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? 
 
Come live your ambitions with us!