Software Developer 8462-0815

HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.

Description

Responsibilities: Required to translate technical systems specifications into working, tested applications. This includes: developing detailed programming specifications writing and/or generating code compiling data-driven programs.

Required

• Development experience with ServiceNow portals and Customer Service Management (CSM).
  
  

Skills

Experience and Skill Set Requirements

• The Senior Developer will support the Enterprise Security Monitoring program by providing hands-on development support for our Security Incident Response and Vulnerability Response modules as part of the ServiceNow platform. This includes primarily development responsibilities to enable features or functionality that align with business requirements, providing subject matter expertise to support development practices and sustainability of the ServiceNow platform, administrative and integration support.
  
  

In This Role The Senior ServiceNow Developer Will

• Provide development and engineering support for enterprise security monitoring projects. This role primarily includes development work and administrative support for ServiceNow with a focus on the Security Incident Response and Vulnerability Response modules.
• Possess strong knowledge of software development practices and processes with the ability to provide active development work and support.
• Provide operational support, deployment coordination, change management, and documentation as required for development or administration related work for Service Now
• Work effectively with other security teams and external partners to assist in development and engineering with ServiceNow â Security Incident Response to align its configuration and functionality with organizational and strategic goals.
• Work with vendors of supported products to report issues, assist with research and manage issues to resolution and identify solutions to technical challenges.
• Create documentation to ensure appropriate operational process and procedures are followed for consistent usage of the technology and to remediate technical issues in the event of business impacting incidents or issues.
  
  

General Skills

• Leadership experience in the development and implementation of ServiceNow â Security Incident Response and Vulnerability Response at the specified experience level.
• Extensive experience with software development and understanding of system administration principles.
• Experience in structured methodologies for the development, implementation, and ongoing administration of Service Now.
• Experience translating business requirements into developed software functions, workflows, business rules etc.
• Experience with systems design and development lifecycle, quality assurance, testing and integration methodologies.
• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• Awareness of emerging technologies and trends
• A team player with a track record for meeting deadlines.
• Ability to work without supervision on assigned tasks and deliverables.
  
  

Experience And Skill Set Requirements

Advanced knowledge and experience with Service NOW and Service Now - Security Incident Response (50%)

• 5 years of Service Now experience.
• 3-5 years of experience with Service Now Security Incident Response (SIR) and Vulnerability Response (VR)
• Strong knowledge and experience with integrations on Service Now, ability to develop, test and support integrations using REST, SOAP, integration hub, workflows etc.
• Strong knowledge and experience with flow designer and workflows
• Strong knowledge and experience with translating business requirements into functional developed solutions within Service Now and Service Now modules
• Ability to develop and optimize workflows to improve efficiency and automation.
• Ability to develop and manage integrations with enterprise systems to ensure seamless data flow
• Experience with ServiceNow portals and portal configuration (widgets, portal pages, html, CSS, etc).
• Knowledge of CSM data models, workflows, and implementation
• knowledge of ServiceNow AI Capabilities and applications within ServiceNow as a platform, End User Experience and Security Incident.
  
  

DevOps developer / engineering experience (45%)

• 5 years experience writing code using Javascript, HTML, Angular, CSS, AJAX
• Can follow software development life cycle and iterative development processes to develop solutions or applications.
• Can document, test, and oversee developed solutions or code.
• Contribute to continuous improvement processes, standards and tools while following best practices for coding and quality assurance.
  
  

Certifications preferred (5%)

• Service Now Certified Implementation Specialist â Security Incident Response (CIS â SIR)
• Service Now Certified Implementation Specialist â Vulnerability Response (CIS-VR)
• Service Now Certified System Administrator (CSA)
• Service Now Certified Application Developer (CAD)
• Information Technology Infrastructure Library (ITIL) ITILv4
  
  

Must Have

• Java Developer
• Java Enterprise
• Cloud Native
• JSON, Spring Framework, Spring Boot
• Oracle, SQL
  
  

Nice To Have

• React