Host Position Application

The Wilcox Gastropub


Date: 3 hours ago
City: Mississauga, ON
Salary: CA$17.2 per hour
Contract type: Full time

Job Overview

The Restaurant Host/Hostess is the first and last impression of the guest experience. You’ll greet guests with a warm smile, manage reservations, and ensure a smooth flow of service.


Key Responsibilities

  • Greet guests warmly and professionally upon arrival
  • Manage reservations and walk-in seating using a reservation system
  • Provide accurate wait times and manage guest expectations
  • Escort guests to their tables and provide menus
  • Communicate seating needs with servers and management
  • Answer phone calls and assist with guest inquiries
  • Maintain cleanliness and organization of the restaurant
  • Monitor dining room flow and assist with table turnover as needed

Qualifications

  • Previous experience in customer service or hospitality preferred
  • Friendly, outgoing, and professional demeanor
  • Excellent communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Familiarity with reservation systems (e.g., Tock) is a plus
  • Flexible availability, including evenings, weekends, and holidays

Physical Requirements

  • Ability to stand and walk for extended periods
  • Comfortable working in a busy, high-energy environment

What We Offer

  • Competitive hourly wage
  • Supportive team environment
  • Opportunities for growth and advancement
  • Staff meals and employee discounts

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