Administrative Coordinator

Location: Edmonton, AB

Industry: Professional Services

About The Company

Our client is a boutique CPA firm based in Edmonton, serving a diverse and growing client base of small to mid-sized businesses across various industries. Known for personalized service, efficiency, and integrity, the firm is seeking an Administrative Coordinator to support its leadership team and day-to-day operations. This individual will play a key role in helping the firm stay organized, responsive, and client focused as it continues to scale.

Position Summary

The Administrative Coordinator is a critical support role within the firm, providing high-level administrative, operational, and client service support to the owner and the broader team. This role is ideal for a detail-oriented, proactive professional who thrives in a fast-paced environment and can manage multiple priorities with discretion and professionalism. The successful candidate will bring experience in office coordination, bookkeeping support, and team assistance, while also contributing to HR and client-facing responsibilities.

Key Responsibilities

• Provide high-level administrative support to the owner and internal teams, ensuring efficient workflows and on-time deliverables
• Organize and maintain digital and physical files; manage calendars, meeting agendas, and take meeting minutes as required
• Prepare, edit, and proofread correspondence, reports, and presentations with strong attention to detail and professionalism
• Manage incoming communications, including phone calls, emails, and faxes, and redirect inquiries to appropriate internal contacts
• Create, document, and maintain Standard Operating Procedures (SOPs) for administrative tasks using Scribe, Loom, and other tools
• Assist in onboarding new clients via Tax Dome CRM, tracking workflows and ensuring timely completion of administrative onboarding tasks
• Maintain and regularly update CRM systems, learning and implementing new features as released
• Record client payments on invoices, process credit cards, create invoices based on time tracking software
• Handle confidential client documents and produce regulatory-sensitive materials under the discretion of the supervisor
• Interact with external bodies such as the Canada Revenue Agency and Alberta Corporate Registry on behalf of clients for filings, annual returns, registrations, and dissolutions
• Monitor and replenish office and warehouse supplies; develop procedures for inventory control
  
  

Qualifications:

• 3+ years of experience in an administrative support or office coordination role (professional services or accounting firm experience is an asset)
• Proficiency with Microsoft Office Suite and QuickBooks (Online and/or Desktop)
• Experience with regulatory filings and liaising with government agencies is considered an asset
• Strong writing, editing, and communication skills
• Proven ability to handle sensitive information with a high level of discretion
• Highly organized, with excellent time management and the ability to prioritize tasks
• Team-oriented with a proactive mindset and strong interpersonal skills
  
  

What's in It for You:

• A supportive and dynamic team environment within a growing CPA firm
• Opportunities to expand your skills across operations, administration, and client service
• Exposure to a wide variety of business types and administrative functions
• Competitive compensation and benefits
• Flexible and professional work culture
  
  

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