General Manager-Automotive Dealership

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Position: General Manager

Dealership: Plaza Nissan

Location: Hamilton, ON

Classification: Full Time, Immediate Hire

At Plaza Nissan, we’re more than just a dealership, we’re part of the Hamilton community. As a proud member of the AutoCanada family, the largest Canadian-owned and publicly traded automotive group in North America, we bring the strength of a national network while staying grounded in our local roots.

At AutoCanada, we’re innovative, data-driven, and people-first. That means investing in our team, rewarding performance, and empowering leaders to shape strong, purpose-driven teams. At Plaza Nissan, we’re proud of our legacy, and even more excited about what’s ahead. We’re looking for a leader who sees potential, embraces challenge, and wants to be part of building something great. We’re ready to grow the culture, strengthen the team, and take performance to the next level.

Your area of focus.

As General Manager at Plaza Nissan, you’ll be at the helm of a well-established dealership with a reputation for excellence in both new and pre-owned vehicle sales. We're especially proud of our high-performing pre-owned department, and we’re looking for a leader who can continue to grow that success.

We’re seeking a confident, results-driven leader, someone who brings clarity, accountability, and energy to everything they do. You should be tough when needed, able to make the right calls under pressure, and lead your team with authenticity and respect. The ideal candidate has a strong operational mindset, a passion for the automotive business, and the ability to motivate teams to reach and exceed performance goals.

What drives your day-to- day ?

• Provide strategic leadership across all dealership departments — including Sales, Finance, Service, and Parts — to ensure seamless operations, alignment with business goals, and a consistent customer experience.
• Monitor and manage performance metrics across all areas, driving accountability and continuous improvement in customer satisfaction, profitability, and operational efficiency.
• Lead daily sales operations with a strong focus on vehicle inventory management, ensuring optimal stock levels, high turn rates, and strict adherence to the dealership's sales process.
• Demonstrate deep operational knowledge of Fixed Operations (Service and Parts) to maximize absorption rates, streamline workflows, and support long-term customer retention strategies.
• Develop and execute short- and long-term strategies for growth, with a focus on market share, revenue expansion, and overall business sustainability.
• Drive efficiency and profitability in every department, identifying areas for process improvement, cost control, and revenue enhancement through proactive management.
• Foster a high-performance culture built on accountability, collaboration, and achievement, ensuring team members are aligned with business objectives and inspired to succeed.
• Effectively lead, motivate, and retain top talent through clear communication, performance coaching, and a strong commitment to personal and professional development.
• Build strong, respectful relationships across all levels of the dealership, from front-line staff to department leaders, while maintaining a positive, team-oriented work environment.
• Deliver consistent bottom-line results while upholding all AutoCanada policies and governance standards, ensuring regulatory and procedural compliance.
• Ensure dealership compliance with manufacturer franchise standards, including target achievement, facility requirements, and customer experience benchmarks.
  
  

What are the must-haves…

• Minimum 3+ years of experience as a General Manager in a retail automotive dealership, with a proven track record of delivering strong performance across all departments.
• Demonstrated success in building, developing, and mentoring a high-performing sales team, with a hands-on approach to coaching, training, and driving accountability.
• Exceptional leadership and management skills, with the ability to inspire confidence, influence others, and foster a culture of teamwork, professionalism, and performance.
• Outstanding communication skills, both verbal and written, with the ability to clearly articulate goals, expectations, and feedback across all levels of the business.
• Strong business acumen, results-driven mindset, and the ability to make data-informed decisions that drive profitability and operational excellence.
• Highly organized and detail-oriented, with the ability to manage multiple priorities while maintaining a focus on strategic goals and bottom-line results.
  
  

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year 
• Professional development and the opportunity to grow your career
  
  

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. 

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around. 

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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