Social Media Coordinator

This competition may have a hiring priority for Indigenous people, Black people, racialized people, Deaf people, people with disabilities, women, or members of 2SLGBTQI+ and gender diverse communities. Candidates belonging to these equity deserving groups who wish to be considered must self-identify. This initiative is in support of the Council’s employment equity and diversity goals.

This competition is open to members of the public (external competition)

About The Role

Under the direct supervision of the Manager, Communications and Engagement, the Social Media Coordinator:

• Provides advice on social media strategies and digital engagement best practices that enable the communication objectives of the Council and its partners.
• Creates engaging and original social media content.
• Collaborates within the team and across Council to develop and implement social media content strategies.
• Monitors and listens to community feedback on social media channels for potential issues and opportunities.
• Curates exceptional content to share on social media.
• Leverages social media to enhance Council’s visibility and engagement.
• Supports and advises various sections of Council (Art Bank, CCUNESCO, etc.) on their social media activities.
• Develops training plans, workshops, and informal sessions in collaboration with the Manager to increase digital communications literacy across Council.
• Supports colleagues in honing their social media knowledge and skills.
• Monitors and shares insights related to trends and developments.
• Reports on the results of targeted social media campaigns and initiatives.
• Analyzes Council’s use of social media and the impact of its engagement efforts to develop related recommendations.
• Updates Council’s social media and digital engagement policies and documentation (Social Media Guidelines, Netiquette).
• Monitors for traditional arts media coverage (earned) shared on social media.
• Performs other related duties as required.
  
  

Education

• Undergraduate degree in marketing, journalism or communications or an equivalent combination of education and professional experience related to the responsibilities of the position.
  
  

Experience

• Three (3) years of experience in social media and digital engagement.
  
  

Knowledge

• Excellent knowledge of social media platforms such as Facebook, Instagram, X (formerly Twitter), LinkedIn, Buffer, and related content creation, scheduling and listening tools.
• Excellent knowledge of communications / public relations protocols, procedures and practices.
• Familiarity with evolving trends, tools and services that can further develop Council’s presence on social media.
• Good understanding of the arts and culture landscape in Canada.
  
  

Skills & Competencies

• Cultural sensitivity and a commitment to equity principles.
• Ability to use modern office technology, equipment and software.
• Ability to work in a dynamic, fast paced work environment as well as to adapt to multiple concurrent priorities.
• Skills in communication, organization, administration, priority-setting and interpersonal relations, combined with good judgement.
• Excellent writing skills in both English and French, particularly for social media and the Web.
• Creative visual storytelling, photography and video skills would be an asset.
  
  

Bilingual Requirements

This position requires the use of both official languages. Second official language requirements are:

• An advanced level in reading comprehension (C)
• An advanced level in writing (C)
• An advanced level in oral (C)
• Important: Please submit your resume and a cover letter clearly demonstrating how you meet the above qualifications for Education and Experience. Please note that selection for further consideration will be based solely on the information provided in your cover letter, resume and application.
  
  

We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the recruitment and selection process, please contact the Council directly.

For people who are Deaf, hard of hearing, or TTY users, please use your preferred MRS (Message Relay Service) or IP service to contact us.

The Canada Council for the Arts is committed to building a skilled and diverse workforce that reflects the individuals and communities we serve. We invite applications from individuals with any combination of backgrounds, origins, identities, and forms of self-expression. The Council is committed to enhancing the representation of the following groups within its workforce: Indigenous people, Black people, racialized people, Deaf people, people with disabilities, women, and members of 2SLGBTQI+ and gender-diverse communities.

We encourage you to include information on how you identify in the Voluntary Self-Identification section of the application form. This information is used during the recruitment process to enhance representation of historically underserved and marginalized communities, as per the Employment Equity Act and the Council's ongoing commitment to equity. This information is also used for reporting at an aggregate level.

Please note that all persons requiring accommodation and/or assistance in completing the Canada Council’s Careers application process are welcome to contact the Council for support.