Medical Office Assistant

Medical Office Assistant (MOA), Full-time

Become part of our vision to change the way healthcare is
experienced in Canada.

A little about us…

Located in Sherwood Park, Alberta, we are the first fully integrative clinic in Northern Alberta. We
serve individuals and families across the Edmonton region, including Sherwood Park, St. Albert,
Fort Saskatchewan, Leduc, Beaumont, Ardrossan, and, of course, the City of Edmonton. We have
two spaces within Aspen Plaza in Sherwood Park. Our main clinic, Park Integrative HealthTM (PIH),
provides medical and allied health services and our secondary space, Synapse, houses our
chiropractic and physiotherapy treatments.

The concept for PIH grew from our shared belief that a journey to health requires an inclusive
approach. One that focuses on an individual’s mind, body, and spiritual well-being.

Our co-founders, Dr. Neeja Bakshi, Heather Gazley, Brandon R. Jacobs, and Mahesh Upadhyay, saw
a gap in service delivery for health and wellness treatments and a misbelief that Eastern and
Western medical traditions could not coexist. Our experiences with integrative medicine said
otherwise, and we knew PIH was going to be the one to disrupt this way of thinking; to change the
system.

Are you ready to join us?




Y O U R R O L E A T P I H :

Reporting to the Administrative Support Team Lead, the Medical Office Assistant position plays a
vital role in ensuring a smooth and welcoming experience for patients at our clinic. You are an
essential part of our healthcare team, supporting physicians and practitioners in delivering high-
quality, patient-centered care.

You bring strong organizational and interpersonal skills to this front-of-clinic position, ensuring
seamless patient check-ins, scheduling, and administrative coordination. You thrive in a fast-
paced environment, balancing multiple tasks with efficiency and professionalism. Whether
managing records, assisting with patient inquiries, or keeping the clinic running smoothly, you
take initiative and enjoy being the go-to person for both patients and colleagues.

Plus, if you’ve got a fresh perspective, positive attitude, are keen to grow your professional work
experience, and like to have a little fun at work, we’re confident you’ll excel in this role.

If you’re a details person (and we suspect you are!) here are a bit more specific responsibilities
required for this role:

• Administrative duties: Phones/Faxes
• Utilize office technology
• Customer service to PIH patients and clients
• Administrative support to physicians, allied health practitioners, and the leadership team
• Maintain medical records via EMR (Ava Connect)
• Perform assessment of vitals: temperature, blood pressure, heart rate, height and weight
• Perform manual and computer-based scheduling
• Use software and systems used in our medical office setting
• Use medical terminology
• Perform infection control, sanitation and sterilization procedures
• Communicate effectively and efficiently with patients and members of the PIH team
• Educate clients on allied health and integrative services offered at PIH
• Facilitate intake and check-out for allied health clients
• Utilize computer software for allied health services
  

T H E Q U A L I F I C A T I O N S N E E D E D T O S U C C E E D I N T H I S R O L E :

• Post-secondary diploma/certificate as Medical Office Assistant
• Minimum three years of experience in a medical position
• Minimum three years of experience in a clerical position
• Strong command of medical terminology
• Strong written and verbal communication skills
• Excellent organizational and time management skills
  

A F E W E X T R A S W E F E E L Y O U S H O U L D K N O W :

• As part of the PIH team, this role has access to incredible benefits, including:

o a flexible work schedule
o treatments and services through our Staff Wellness Program
o hands-on training and mentorship
o appreciation incentives throughout the year to celebrate special occasions
o a positive work environment and a vibrant company culture

• We’re an equal-opportunity employer committed to creating an inclusive environment. All

applicants are considered for employment without attention to race, colour, religion, sex,
sexual orientation, gender identity, national origin, veteran, or disability status

If this all sounds aligned with you and your goals, we’d love to hear from you! .

Please note, only successful candidates will be contacted for an interview.