Senior UX Designer

Job Title: ­­­­­­­Senior User Experience (UX) Designer

Company Profile

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview

LawDepot.com is currently expanding and looking to recruit a Senior User Experience (UX) Designer in Edmonton, Alberta. Working with the Design and Product teams, you will be responsible for designing and delivering excellent user experience for LawDepot products and websites. You will be pivotal in creating a unified user experience across platforms, and mobile touchpoints, accelerating product delivery, and strengthening our brand identity. This is a full-time permanent position, working 37.5 hours per week.

Primary Responsibilities

• Lead the development of a customer-centered UX strategy that connects product entry points with high-conversion paths
• Create experience maps, future-state journey flows, and system-wide interaction models
• Define vision artifacts that articulate long-term UX goals for the platform
• Redesign existing flows (e.g., onboarding, selection, document upload, signing, notarization) to reduce friction and increase clarity
• Collaborate with product and marketing teams to ensure seamless transitions between discovery, engagement, and purchase
• Align design language, component usage, and behavioral consistency across product lines
• Partner with design systems contributors to ensure patterns support cross-product journeys
• Support junior and mid-level designers on tactical BAU projects by guiding design rationale, prioritization, and consistency
• Ensure continuity of quality even in ongoing releases, while pushing long-term improvements
• Conduct and synthesize user research, usability testing, and conversion analysis to inform design decisions
• Identify pain points and opportunities that impact trust, understanding, and task completion
  
  

Knowledge And Skill Requirements

• Post-secondary education in a Design related program
• 5+ years of experience in a User Experience (UX) Designer, Product Designer, Service Designer, User Interface (UI) Designer, or Web Designer role
• Ability to drive end-to-end product design, from discovery through to final delivery and iteration
• Strong familiarity with product and problem discovery & knowledge of B2C product design and optimizing self-serve customer funnels
• Assess, evolve, and grow partial or incomplete products into cohesive, user-centered solutions
• Strong product design skills with a portfolio showcasing user-centered design across complex applications
• Advanced understanding of accessibility, responsiveness, modularity, and cross-platform consistency
• Expert proficiency in tools like Figma, Sketch, Storybook, etc.
• Ability to lead workshops, influence stakeholders, and align design with business goals
• Navigate ambiguity and complex stakeholders to deliver clear, user-focused design solutions
• Familiarity with legal tech products or transactional systems (e.g., e-signature, document workflows, or verification) is an asset
• Working knowledge of AI prototyping tools, and AI driven products experiences (chatbots, copilots) is an asset
  
  

Why You Should Join The LawDepot Team

• Excellent total compensation package
• Comprehensive health and dental benefits, plus an additional Health Care Spending / Personal Spending Account
• Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
• Three weeks paid vacation, plus bonus personal days
• Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
• Company share plan
• Free catered lunches for the entire office
• Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
• Casual work environment
• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
• Free and easily accessible parking
• Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
• Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
  
  

How To Apply

Apply for this job or submit your application through our Careers page at https://www.lawdepot.ca/career.

We thank all applicants; however, only those selected for an interview will be contacted.