Senior Manager, Payments Modernization Fraud Strategy

Requisition ID: 232765

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are seeking a strategic and innovative Senior Manager to lead fraud strategy initiatives within the Payments Modernization program. Reporting to the Director of Payments Modernization Fraud Strategy, this role is responsible for shaping and executing the vision, roadmap, and delivery of fraud mitigation capabilities across modernized payment rails, including real-time payments. You will collaborate with cross-functional teams—fraud strategy, data science, technology, operations, and external partners—to deliver scalable, real-time fraud monitoring solutions that protect our customers and uphold the integrity of our payment ecosystem.

Is this role right for you? In this role you will:

• Define and own the product vision, strategy, and roadmap for the Payment Fraud Monitoring Lab. Translate business objectives into actionable product features and enhancements, prioritizing initiatives based on impact, feasibility, and alignment with fraud risk mitigation goals.
• Partner with internal stakeholders (fraud strategy, technology, products, operations) to gather requirements and align on priorities. Engage with external vendors, fintechs, and industry bodies to stay ahead of emerging fraud trends and technologies.
• Lead agile product development cycles, including backlog grooming, sprint planning, and release management. Ensure timely delivery of high-quality fraud monitoring capabilities.
• Lead the implementation and completion of business validation activities in support of new fraud monitoring capabilities, including tracking and reporting progress to completion.
• Take a lead role in the development, implementation, and continuous enhancement of Target Operating Models (TOMs), including customer process flows and interaction models. Accountable for delivering documentation such as process flows, playbooks, and annual TOM sign-offs.
  
  

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 7+ years of experience in product management, fraud strategy, or fraud operation, preferably in financial services.
• Strong understanding of payment systems (e.g., RTR, Interac, SWIFT, ISO 20022) and fraud typologies.
• Proven track record of leading cross-functional teams and delivering complex products in an agile environment.
• Experience with fraud detection technologies, data analytics, and fraud operation is a strong asset.
• Excellent communication, stakeholder management, and strategic thinking skills.
  
  

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• Lead strategic projects with a significant impact on business line growth and customer protection.
• Work with an enthusiastic and collaborative team committed to enabling secure and resilient payment services.
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals.
• An inclusive workplace that values diversity of thought, background, and experience
  
  

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.