Warehouse Supervisor

Position Summary

The Warehouse Supervisor is a key leader in the organization’s supply chain, responsible for driving operational efficiency, employee engagement, and customer satisfaction. This role bridges tactical execution with strategic planning, ensuring warehouse processes meet and exceed business standards for accuracy, speed, and safety.

Core Responsibilities

Leadership & Staff Management

• Lead and mentor warehouse personnel with a focus on performance optimization, accountability, and personal development.
• Conduct performance evaluations, support succession planning, and build a collaborative team culture aligned with company values.
• Develop and implement training programs tailored to both onboarding and ongoing skill enhancement.
  
  

Operational Excellence

• Coordinate daily warehouse functions including inbound/outbound logistics, order fulfillment, and inventory control.
• Implement lean methodologies to reduce waste and minimize downtime.
• Utilize data and KPIs to track productivity, assess bottlenecks, and improve warehouse workflows.
  
  

Safety & Compliance

• Ensure strict adherence to health, safety, and environmental standards, conducting regular inspections and audits.
• Champion a safety-first culture by integrating awareness, accountability, and prevention into everyday operations.
• Stay current with regulatory requirements and industry best practices.
  
  

Inventory & Materials Management

• Lead accurate and timely cycle counts, reconciliations, and variance investigations.
• Oversee the maintenance of warehouse management system (WMS) and RF scanning protocols.
  
  

Customer & Stakeholder Engagement

• Collaborate cross-functionally with sales and logistics teams to pre-empt potential disruptions.
• Act as a liaison between operations and customer service teams to resolve escalations swiftly and professionally.
• Maintain high service standards while balancing productivity goals.
  
  

Administration & Strategic Input

• Maintain documentation related to shipments, receiving, inventory, safety checks, and equipment maintenance.
• Participate in budget planning and cost-saving initiatives related to warehousing operations.
• Provide operational insights to support continuous improvement and long-term strategic decisions.
  
  

Qualifications & Core Competencies

Area

Details

Experience

3–5+ years in warehouse/logistics supervision with a track record of team leadership

Skills

Proficient in WMS systems, RF scanners, Excel; strong data analysis and reporting skills

Leadership

Motivational, solution-oriented, and inclusive with excellent delegation and coaching abilities

Communication

Clear, confident, and proactive communicator across all levels of the organization

Problem Solving

Ability to identify inefficiencies and implement practical solutions

Certifications

Forklift & First Aid certification preferred; safety management experience a strong asset

What We Offer

• A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
  
  

Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process. Note that the masculine is only used to lighten the text.