IT Analyst
J&M Group
Date: 4 hours ago
City: London, ON
Contract type: Contractor
Able to handle SD issues or
Experience (Years): 4-6
Essential Skills
- Good Knowledge on ITIL processes (Incident Management, Change Management, Problem Management, Knowledge Management, CMDB, CI, SLA.)
- Hands on Experience with installation and upgrading of CAD, CAE, and other applications
- Good knowledge in Autodesk, Bentley, Bluebeam product license administration and product assignments, installation, bug fixes.
- Hands-on experience in license Administration of various COTS applications like AutoCAD, Revit.queries
Experience (Years): 4-6
Essential Skills
- Good organizational, written, and oral communication Skills.
- Creation of license usage denial reports and budget allocation reports periodically.
- Working with different stack holders (like network team, AD team, SCCM team, Security Team and End user computing Team) to resolve application installation, deployment, and license issues.
- Working closely with SMEs and Key-users to know their requirements and issues
- Good Knowledge in Linux Administration
- Good understanding of Product life Cycle Management processes
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