Hostess – PT/ FT

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking a Full Time/ Part Time Hostess to join our Food & Beverage Team. As a Hostess, you will work in a fast-paced, quick-service culinary environment for our members and guests, creating exceptional dining experiences every time. If you have a passion for the culinary & hospitality industry and enjoy working in a team oriented dynamic environment, we want to hear from you!

Responsibilities

• Greeting and seating Members on busy evenings
• Taking and organizing reservations
• Explaining the menu and making recommendations
• Bidding the group farewell upon completion of their meal and asking about their experience
• Bussing as necessary to free up tables
• Food running to assist servers
• Effectively address member concerns immediately if possible, and take to supervisor when needed
• Ensuring the physical areas are well arranged, clean and maintained
• Ensures compliance with all Glencoe Health and Safety standards, the Alberta Occupational Health and Safety regulations and the Alberta Gaming & Liquor Commission License requirements
• Ensures adherence and execution of Authentic Hospitality Guide
• Ensure timely and effective two-way communication between members, guests, staff and supervisor
• Other assignments as required
  
  

Qualifications

• Previous Food & Beverage experience in a fast-paced service environment is an asset
• Friendly, approachable, and professional demeanor with the ability to build rapport with members and team members
• Excellent communication, teamwork, and organizational skills
• Must be comfortable standing or walking during the length of shift and be able to repetitively lift supplies weighing up to 50lbs
• It is essential that you present a clean, positive, professional image including skin, hair, fingernails, shoes, name tags, aprons and clothing (uniform). These items are to be neat and clean when you arrive for your shift and maintained. Hair needs to be pulled back and off the shoulders if longer than shoulder length and tied back. Fully closed toed shoes, black socks or issued themed socks and approved uniform are required while on shift
• ProServe, Standard First Aid/CPR C/AED Certifications are an asset
  
  

Why Choose Us

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
• Numerous opportunities for personal and professional growth including training and development
• Delicious, fulsome employee meals prepared daily
• Employee referral program that rewards the additional talent you bring
• Numerous employee recognition programs to reward you for your incredible efforts
• Comprehensive health and dental benefits available for you and your family
• An Employee/Employer contributed to RRSP plan
  
  

Additional Details

This is a full-time/ part-time position that reports to the Food & Beverage Manager. The successful candidate will be required to work a variety of shifts including weekends, weekdays, evenings and holidays, so a flexible schedule is required.

The successful applicant will be required to complete a background check as well as Respect in the Workplace certification prior to commencing employment.

Applicants must be legally eligible to work in Canada. The Club does not provide assistance with obtaining Canadian work authorization.

Qualified applicants are invited to submit their cover letter and resume to [email protected] by Tuesday, August 26

Additional information about The Glencoe Club and offerings can be found at our website: www.glencoe.org or at www.glencoejobs.org.

We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.