Accounting Service Representative - Accounting Technician

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for an Accounting Service Representative - Accounting Technician!

Reporting to the Unit Director, Daily Reconciliation of Receivables, within the Accounts Receivable Finance team, the incumbent is primarily responsible for the daily reconciliation of various collection transactions, analysis, and correction of discrepancies.

Working within a team of accountants and agents responsible for monthly reconciliation, the agent collaborates with team members to improve existing processes. They are also directly involved in collaboration, support, and solution-seeking with various operational collection teams, whether in insured collection or broker collection. The agent has the opportunity to develop technical knowledge and participate in various strategic initiatives within the collection or finance department.

What you will do:

• Ensure the balancing of transactions from various systems and companies with the payments received at the bank.

• Identify discrepancies and work jointly with collection agents to correct imbalances or errors.

• Prepare daily reports from different payment sources (internet payment, credit card, etc.) and track problematic or non-reconcilable transactions.

• Handle diverse tasks on monthly cycles at the beginning or end of the month.

• Manage the team's email inbox (questions, various requests, debit notices, credit card recharges).

• Participate in various team projects (e.g., implementation of new accounting or operational systems or process improvements).

• Submit reclassification requests to the team's accountants.

What you bring to the table:

• Diploma in accounting (AEC, DEP, DEC, or Bachelor's degree).

• Knowledge of account reconciliations (an asset).

• Proficiency in Contact Billing, Classic, Halcion systems (an asset).

• Proficiency in Microsoft Excel and Power BI (an asset).

• Excellent skills in analysis and problem management.

• Ability to be autonomous and show initiative.

• Proactive approach in identifying and solving problems.

• Good ability to work under pressure with tight deadlines.

• Ability to interpret transactions and communicate effectively.

• No work experience in Canada required, but authorization to work in Canada is necessary.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.