Presales Technical Consultant

CarltonOne is a global B2B technology company, within the Goldman Sachs portfolio, that helps the world reward exceptional people. We inspire employees to be more productive, sales teams to be more effective and customers to be more loyal.

Our platform is the backbone of the global engagement industry, enabling companies to run powerful employee recognition, customer loyalty, rewards, sales and channel incentive programs. We serve a diverse roster of over 450 clients and business partners, 500 vendors, and 14 million members across 185 countries. Each of our platform solutions fuels our eco-action mission of funding tree planting. We have already funded 20 million trees, and are on a growth trajectory to fund millions more. Learn more at carltonone.com

About the Opportunity:

We’re looking for a Pre-Sales Engineer (Technical Sales Consultant) —a tech-savvy, customer-obsessed pro who bridges the gap between sales and product. You’ll partner with account executives to understand client challenges, map out the right solutions using our platform, and bring demos to life that wow.

This is a critical role that combines technical aptitude with commercial acumen, supporting complex pre-sales cycles and ensuring our customers feel seen, heard, and empowered.

Responsibilities:

• Support the Sales team and lead technical discovery sessions with prospective clients to identify business goals and solution-fit.
• Design and deliver high-impact demos, tailored to each client’s use case, industry, and objectives.
• Collaborate cross-functionally with Sales, Product, and Engineering to align platform capabilities with client requirements.
• Serve as a trusted technical advisor, answering questions, navigating objections, and educating clients on best-fit features.
• Translate technical jargon into business value—and vice versa.
• Support RFPs, RFIs, and security questionnaires with precision and professionalism.
• Document and share learnings from the field to improve our sales playbooks and product roadmaps.

Qualifications:

• 3+ years in a client-facing pre-sales, solutions engineering, or technical consulting role - preferably in SaaS/ PaaS, with the customer and/or employee engagement, rewards industry.
• Strong understanding of cloud-based platforms, APIs, data integrations, and enterprise systems.
• Outstanding communication skills—you’re comfortable speaking to C-level stakeholders and technical teams alike.
• A consultative, problem-solving mindset—you don’t just sell features, you solve challenges.
• Experience managing multiple complex sales cycles simultaneously.
• Hands-on experience with CRM ecosystems, SSO/SAML authentication frameworks, scalable data architectures, and digital reward platform technologies.

Additional Perks

Here are some additional perks that we provide:

• Competitive salary and benefits package.
• Health, dental, and vision coverage.
• 3 weeks’ vacation plus personal days.
• Access to our employee benefits portal for exclusive discounts.
• Monthly company-wide events, celebrations, and team activities.
• Bravo reward points program for recognition and appreciation.
• Convenient office location close to public transit.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.